Customer Operations Lead
Motion- Full Time
- Junior (1 to 2 years)
About the Role: Muon Space is committed to delivering dependable Earth observation services to our customers. As a Lead Customer Operations Engineer, you’ll work at the intersection of mission operations and customer engagement—ensuring seamless delivery of data, rapid troubleshooting, and scalable support systems. You’ll be instrumental in building a customer-first operations culture.
About Muon Space:
Founded in 2021, Muon Space is an end-to-end Space Systems Provider that designs, builds, and operates LEO satellite constellations delivering mission-critical data. Our revolutionary, integrated technology stack enables customers to optimize every dimension of their missions for faster time-to-orbit and superior constellation remote sensing performance. Our state-of-the-art facility in the heart of Silicon Valley is optimized for manufacturing spacecraft and rapid, flexible payload integration at scale. From climate monitoring to national security, Muon Space is dedicated to delivering Earth Intelligence for a safer and more resilient world.
At Muon Space, we value our team members and offer a comprehensive benefits package, including:
Diversity and Inclusion: Muon is dedicated to creating a diverse and dynamic company and workforce. We believe in equal employment opportunity regardless of race, color, ancestry, religion, sex, age, national origin, citizenship, sexual orientation, marital status, disability, or gender identity. We value diversity in the workplace, and that starts with our applicants. We encourage you to apply, even if you don't check all the boxes, and we look forward to hearing from you.
Designs and operates satellite constellations
Muon Space designs, deploys, and operates satellite constellations to provide Earth Intelligence that helps protect people, the climate, and ecosystems. Their services include creating mission strategies, building satellite systems, and managing these systems using their own AI automation technology. This approach allows them to deliver high performance and reliability while keeping costs low and speeding up satellite launches. Unlike many competitors, Muon Space focuses on understanding and solving their clients' specific needs rather than just selling satellite products. They operate on a pay-as-you-go model, which includes the development and operation of satellite constellations and the data generated from them. The team at Muon Space has significant experience from leading organizations like NASA, Google, and SpaceX, which enhances their capability to deliver valuable insights to clients in areas such as climate change, security, and resource management.