Deel

Customer Onboarding Manager, Deel IT

North America

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Human Resources, Software as a Service (SaaS), Fintech, Global PayrollIndustries

Requirements

The ideal candidate is a passionate business builder with experience in tackling complex and ambiguous problems, driving business impact, and delivering projects. They should be a talented generalist comfortable diving into data for insights and possess strong cross-functional project management skills with multiple stakeholders. A collaborative and high-performance team player is essential.

Responsibilities

The Customer Onboarding Manager will serve as the primary point of contact for clients, acting as their trusted advisor by providing strategic guidance on operational and product-related issues during the onboarding phase. They will be responsible for managing the onboarding process from start to finish, ensuring timely completion through effective project management of all involved stakeholders. This role also involves advocating for clients internally, championing new products and capabilities to facilitate client business expansion with Deel, and becoming a product expert to support customers and internal teams.

Skills

Customer Onboarding
Client Relationship Management
SaaS
HRIS
Payroll
Compliance
Project Management
Communication
Problem-Solving

Deel

HR platform for managing global workforces

About Deel

Deel provides a platform that helps businesses manage their international workforces more easily. It offers a range of services including payroll processing, compliance monitoring, and immigration support, all integrated into one system. This allows companies to handle various HR functions from a single platform, which is especially useful for those with employees in different countries. Deel stands out from its competitors by combining multiple HR services into one cohesive solution, making it simpler for businesses to operate globally. The goal of Deel is to streamline the management of global teams, ensuring that companies can focus on their core operations while staying compliant with local laws and regulations.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$660.4MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Remote Work Options
Stock Options

Risks

Rapid expansion may lead to integration challenges and cultural misalignment.
Exclusion from Rippling's tender offer could affect Deel's talent acquisition.
Zellis' AI-powered platform may intensify competition in the UK and Ireland.

Differentiation

Deel integrates contracts, payments, and taxes into a single interface.
Deel offers comprehensive HR solutions for managing international workforces.
Deel's platform supports local payroll processing and compliance monitoring.

Upsides

Deel's acquisition of Assemble enhances its HR platform capabilities.
Partnership with dLocal expands Deel's reach to 15 new countries.
Deel's $650 million funding highlights strong market position and growth potential.

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