Solar Programs, Customer Support Associate (Hybrid - Chicago, IL , Oak…
Energy SolutionsSalary not specified
- Full Time
- Junior (1 to 2 years), Entry Level & New Grad
Connectly
Customer Experience Coordinator /Project Coordinator(US Solar Energy, WFH)
$48,000 – $72,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Renewable Energy, Solar Energy, ManufacturingIndustries
Requirements
Candidates are required to have at least 2 years of customer-facing experience, solar or renewable energy, or manufacturing experience, excellent communication and interpersonal skills, strong attention to detail and organizational skills, and proficiency in CRM software such as Salesforce and Netsuite, as well as Microsoft Office.
Responsibilities
The Customer Experience Coordinator/Project Coordinator will act as a dedicated post-sale point of contact and customer experience advocate, assisting with customer service functions, providing support and troubleshooting, partnering with Sales to facilitate financing, working with internal teams to ensure efficient project movement, guiding projects to completion by supporting municipal and utility applications, keeping records updated in Salesforce, responding to customer inquiries and escalating concerns, coordinating with internal teams, proactively addressing customer concerns, and joining the team to enjoy benefits and perks.
Skills
Customer Service
Communication
Interpersonal Skills
Problem-Solving
CRM Software (Salesforce, Netsuite)
Microsoft Office
Organizational Skills
Attention to Detail
Renewable Energy
Solar Energy
Manufacturing
Connectly
AI-powered marketing automation for e-commerce
About Connectly
Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.
San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees