Customer Care Agent at Continental Resources

Pennsauken, New Jersey, United States

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Oil and GasIndustries

1-2 years of experience in sales, customer service, or as a Customer Care Agent
Strong communication skills, including the ability to build relationships with customers and teammates in face-to-face settings
A natural leader with the potential to step into leadership roles
A passion for learning and developing skills in sales, customer service, and leadership
Excellent time management and organizational abilities
A positive and enthusiastic attitude

Assist in implementing marketing campaigns designed to drive sales, customer service, and brand growth
Act as the first point of contact for new and existing customers for all questions, comments, and concerns regarding their services
Collaborate with the Customer Care Agent team to ensure flawless execution of direct sales and customer service initiatives
Educate customers about any changes or updates in client services and solutions
Assist in developing and executing customer acquisition and lead-generation strategies
Participate in daily meetings with senior leaders to discuss sales strategies, customer service goals, and leadership development opportunities
Help track and analyze with the Customer Care Agent team customer interactions and sales performance