Customer Account Manager T 3125 Plymouth, MN at Advance Auto Parts

Plymouth, Minnesota, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, RetailIndustries

Requirements

High School diploma or GED; Associate’s degree or equivalent preferred
Valid driver’s license and fleet safety certified
ASE certification preferred
Proven sales track record with 3-5 years related selling experience
Working knowledge of Advance products and services and ability to market them
Working knowledge of APAL system, including Inventory Management and processing Commercial account paperwork
Working knowledge of automotive systems and traditional automotive aftermarket
Speak and write English (Spanish a plus); strong presentation, verbal, and written communication skills
Proficiency in Microsoft software (Word, Excel required; PowerPoint preferred)
Ability to calculate figures such as discounts, percentages, sales increases, and gross profit
Ability to review and analyze business reports (e.g., P&L)
Strategic thinking, issue analysis, and change management skills
Ability to work assorted days, evenings, weekends, and occasional overnight travel
Physical ability to stand, walk, sit, use hands, reach, climb, stoop, kneel, lift up to 50 lbs frequently and 100 lbs occasionally; specific vision abilities

Responsibilities

Work with District Leaders, General Managers, and key personnel to achieve goals for assigned accounts
Implement new Commercial Sales programs and support current programs
Visit assigned accounts, make sales calls, develop sales approaches, identify and meet customer needs; maintain database of sales activity
Proactively communicate with Store Team to ensure realistic customer expectations on product availability, accuracy, and delivery
Provide feedback to business partners on competitive information, merchandising, and services
Partner in development and retention of Commercial Parts Pros for internal growth
Assist in other functions as assigned (e.g., cleaning, organizing, stocking, POS operation, truck loading/unloading)

Skills

Key technologies and capabilities for this role

SalesAccount ManagementAutomotive ProductsInventory ManagementCustomer Relationship ManagementCommercial SalesAPAL SystemAutomotive SystemsAftermarket Parts

Questions & Answers

Common questions about this position

What prior experience is required for the Customer Account Manager role?

A proven sales track record with 3-5 years of related selling experience is required.

What are the essential skills needed to succeed as a Customer Account Manager?

Key skills include working knowledge of Advance products and services, APAL system, automotive systems, strong communication skills, proficiency in Microsoft Word and Excel, ability to calculate sales figures, analyze reports, and think strategically.

What is the location for this Customer Account Manager position?

The position is located in Plymouth, MN.

What is the minimum education required for the role?

A High School diploma or GED is required; an Associate’s degree or equivalent from a two-year college or tech is also mentioned.

What does the company emphasize about teamwork and flexibility in this role?

The role requires demonstrating eagerness to be a team player, assisting in various functions as needed, and a commitment to inspiring the team, helping customers succeed, and growing the business with integrity.