Customer Account Manager at Advance Auto Parts

Kenosha, Wisconsin, United States

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, RetailIndustries

High School diploma or GED (Associate’s degree or equivalent preferred)
Valid driver’s license and fleet safety certified (ASE certification preferred)
Proven sales track record with 3-5 years related selling experience
Working knowledge of Advance products/services and ability to market them
Working knowledge of APAL system (Inventory Management and Commercial account paperwork)
Working knowledge of automotive systems and traditional automotive aftermarket
Speak and write English effectively (Spanish a plus); strong presentation, verbal, and written communication skills
Proficiency with Microsoft software (Word, Excel required; PowerPoint preferred)
Ability to calculate figures (discounts, percentages, sales increases, gross profit)
Ability to review/analyze business reports (e.g., P&L)
Strategic thinking, issue analysis, and change management skills
Ability to work assorted days, evenings, weekends; occasional overnight travel
Physical ability to stand, walk, sit, use hands, reach, climb, stoop, kneel, lift up to 50 lbs frequently/100 lbs occasionally; specific vision abilities
Commitment to team play, integrity, inspiring team, customer success, business growth

Work with District Leaders, General Managers, and key personnel to achieve goals for assigned accounts
Implement new Commercial Sales programs and support current programs
Visit assigned accounts, make sales calls, develop approaches to position products/services, identify/meet customer needs; maintain sales call database
Proactively communicate with Store Team to ensure realistic customer expectations on product availability, accuracy, delivery
Provide feedback to business partners on competitive info, merchandising, services to strengthen market position
Partner in development/retention of Commercial Parts Pros for internal growth/career opportunities
Assist in other functions as assigned/needed (e.g., cleaning, organizing, stocking, POS, truck loading/unloading)