Culinary Lead (Sur La Table) at CSC Generation

King of Prussia, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, Culinary, HospitalityIndustries

Requirements

Culinary expertise and teaching skills
Business acumen to drive sales and performance
Knowledge of products through ongoing training and independent learning
Ability to follow recipes, game plans, and ensure quality execution
Compliance with food safety standards, health codes, sanitation, and alcohol regulations
Safe handling of tools, ingredients, kitchen equipment, and inventory management

Responsibilities

Support recruitment, training, and development of high-performing culinary team
Lead, coach, and inspire associates to exceed performance expectations and foster positive team culture
Provide in-the-moment coaching, feedback, and communicate performance issues to management
Represent brand by creating memorable, educational customer experiences to inspire loyalty
Ensure outstanding cooking class experiences, holding team accountable for quality
Collaborate with leadership to increase foot traffic via classes and events
Lead customer-focused culture in kitchen and retail floor for exceptional experiences
Drive sales growth through culinary and retail strategies
Analyze daily performance metrics to optimize store performance
Meet or exceed culinary program goals (e.g., class sign-ups, product sales, guest feedback)
Ensure compliance with food safety, sanitation, alcohol regulations, and age restrictions
Maintain safe, clean work environment, inventory accuracy, minimize shrink, and control expenses
Address store safety and maintenance needs promptly

Skills

Culinary Expertise

Team Leadership

Customer Service

Teaching Skills

Business Acumen

Team Development

Coaching

Sales Driving

Product Knowledge

Performance Management

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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