Culinary Lead (Sur La Table) at CSC Generation

Westlake, Ohio, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, CulinaryIndustries

Requirements

Culinary expertise and teaching skills
Business acumen
Expertise in Sur La Table products (maintained through training and independent resources)
Knowledge of food safety standards, local health codes, sanitation regulations, and alcohol handling/compliance (including age restrictions)

Responsibilities

Support recruitment, training, and ongoing development of a high-performing culinary team
Lead, coach, and inspire associates to exceed performance expectations and uphold positive team culture
Provide in-the-moment coaching and feedback; communicate performance issues to General Manager/Store Manager
Represent Sur La Table’s brand by creating memorable, educational customer experiences
Ensure outstanding cooking class experiences by following recipes/game plans and holding employees accountable
Work with store leadership to increase foot traffic and engagement through cooking classes and private events
Lead a customer-focused, Guest Obsessed culture in kitchen and retail areas
Assist in driving sales growth through culinary and retail strategies
Analyze daily performance metrics and optimize store performance
Meet or exceed culinary program goals (e.g., second-class sign-ups, retail culinary sales, guest feedback)
Ensure compliance with food safety, health codes, sanitation, and alcohol regulations
Properly handle tools, ingredients, kitchen equipment for safe, efficient environment
Maintain accurate inventory, minimize shrink, control expenses
Ensure store safety, cleanliness, and address maintenance needs

Skills

Key technologies and capabilities for this role

culinary expertiseteam leadershipcustomer serviceteaching skillssales drivingteam recruitmentteam trainingcoachingbrand representation

Questions & Answers

Common questions about this position

Is this position full-time or part-time?

This is a part-time position.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are needed for the Culinary Lead role?

The role requires culinary expertise, teaching skills, business acumen, leadership, and the ability to coach and develop teams.

What is the company culture like at Sur La Table?

The culture emphasizes creating happiness through cooking and sharing good food, a positive team culture, Guest Obsessed service, and delivering #bestincenter customer experiences.

What makes a strong candidate for this Culinary Lead position?

Strong candidates will have culinary expertise, leadership experience in team development and coaching, and a passion for delivering exceptional customer experiences through cooking classes.

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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