CRM Campaign QA (AU Retail, Hybrid) at Connectly

Mandaluyong, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

2+ years’ experience in a QA or Test Analyst role
Proven technical experience testing complex workflows, data integrations, and platform calculations
Proven track record in validating workflows, email campaigns, automated customer journeys, and cross-channel marketing automation
Expertise in testing audience segmentation, personalization, and dynamic content delivery in automated campaigns
Experience in testing and validating email campaign HTML
Nice to Have: Adobe Campaign Classic
Nice to Have: Salesforce Marketing Cloud

Responsibilities

Develop comprehensive test plans and test cases for email campaigns
Execute rigorous testing across multiple email clients, devices, and browsers
Test email campaigns for accuracy, consistency, and compliance with brand guidelines and industry best practices
Identify and report bugs, errors, and inconsistencies to the development team
Test campaign targeting and automations to ensure accurate data, volumes, targeting, and campaign setup
Own, lead, and champion process improvements and team collaboration
Contribute to maximizing efficient use of resources

Skills

Key technologies and capabilities for this role

QA TestingEmail Campaign TestingHTML TestingTest PlansTest CasesBug ReportingAudience SegmentationPersonalizationDynamic ContentAutomated Customer JourneysCross-Channel MarketingWorkflow TestingData IntegrationsAdobe Campaign ClassicSalesforce Marketing Cloud

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position is hybrid, requiring a mix of remote and on-site work.

What benefits are offered for this position?

Benefits include hybrid work setup, medical, dental coverage, and life insurance from day 1, paid vacation and sick leave, competitive salary package, financial assistance, 13th month pay, complimentary sleeping quarters, coffee, fitness facilities, company events, work-life balance, and career growth opportunities.

What skills and experience are required for this QA role?

Candidates need 2+ years in QA or Test Analyst roles, proven technical experience testing complex workflows, data integrations, and platform calculations, expertise in validating email campaigns, automated journeys, audience segmentation, personalization, dynamic content, and HTML email validation.

What is the company culture like at ConnectOS?

ConnectOS is certified as a Great Place to Work, emphasizes work-life balance, offers regular company events, complimentary wellness facilities, and promotes career growth in a supportive environment.

What makes a strong candidate for this CRM Campaign QA role?

A strong candidate has 2+ years of QA experience, proven expertise in testing email campaigns, workflows, data integrations, audience segmentation, personalization, and HTML, with nice-to-have knowledge of Adobe Campaign Classic or Salesforce Marketing Cloud.

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$33.7MTotal Funding

SERIES_BCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.

Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.

Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.

The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.

Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.

The platform's AI-driven personalization boosts conversion rates and customer satisfaction.

Connectly.ai's multilingual support enhances global customer engagement and market reach.

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