CRM Business Operations Manager at Faraday Future

Gardena, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, TechnologyIndustries

Requirements

Basic Qualifications
Bachelor’s degree or above in Marketing, Information Systems, Data Analytics, or related field
8+ years of experience in CRM/CDP operations, sales support, or customer lifecycle management
Proficiency with CRM tools like Salesforce, Microsoft Dynamics, or other CRM systems
Strong data skills in Power BI, Excel, and SQL
Ability to work with global cross-functional teams and communicate in both English and Chinese fluently
Preferred Qualifications
Experience in the EV, automotive, or consumer tech industry
Familiarity with marketing, sales and aftersales CRM business use cases across US, China, or Middle East
Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and Python
Understanding of data privacy frameworks (GDPR, CCPA, PIPL)
Experience in customer segmentation, loyalty programs, or referral systems
A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision

Responsibilities

Drive global CRM/CDP business operations
Optimize user lifecycle management processes
Support key sales channels with data-driven strategies
Ensure CRM systems function as living, breathing ecosystems to know, serve, and retain customers across the world

Skills

Key technologies and capabilities for this role

SalesforceMicrosoft DynamicsPower BIExcelSQLPower AutomatePower AppsPython

Questions & Answers

Common questions about this position

What benefits are offered for this role?

Benefits include healthcare, dental, and vision (free for you and discounted for family), 401(k) options, relocation assistance and reimbursement, casual dress code, and a relaxed work environment.

What are the basic qualifications for the CRM Business Operations Manager role?

Requirements include a Bachelor’s degree or above in Marketing, Information Systems, Data Analytics, or related field; 8+ years of experience in CRM/CDP operations, sales support, or customer lifecycle management; proficiency with CRM tools like Salesforce or Microsoft Dynamics; strong data skills in Power BI, Excel, and SQL; and ability to work with global teams while communicating fluently in English and Chinese.

What is the company culture like at Faraday Future?

The company offers a casual dress code, relaxed work environment, and culturally diverse, progressive atmosphere.

Is this role remote or does it require working in an office?

This information is not specified in the job description.

What makes a strong candidate for this position?

Strong candidates will have the basic qualifications plus preferred experience in EV/automotive/consumer tech, familiarity with CRM use cases in US/China/Middle East, hands-on skills with Microsoft Power Platform and Python, knowledge of data privacy frameworks, and traits like creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision.

Faraday Future

Designs and manufactures electric vehicles and technologies

About Faraday Future

Faraday Future operates in the electric vehicle market, focusing on creating smart and sustainable transportation solutions. The company designs, manufactures, and sells electric vehicles while also providing related services and technologies. Their products include advanced electric vehicles that integrate smart technology, aiming to enhance the mobility experience for both individual consumers and businesses. Unlike many competitors, Faraday Future emphasizes a holistic approach to mobility, combining vehicle sales with future offerings in autonomous driving and connected car technologies. The goal of Faraday Future is to transform how people live and move by creating an integrated mobility ecosystem that improves the quality of life for its users.

Gardena, CaliforniaHeadquarters

2014Year Founded

$3,531MTotal Funding

IPOCompany Stage

Robotics & Automation, Automotive & TransportationIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Risks

Reliance on convertible notes may dilute shareholder equity, affecting stock value.

Stiff competition from established EV players could impact Faraday Future's market share.

Regulatory challenges in AI and autonomous driving may delay Faraday Future's technology rollout.

Differentiation

Faraday Future focuses on smart, sustainable transportation solutions with advanced AI integration.

The company targets both individual consumers and businesses with diverse mobility needs.

Faraday Future's FX strategy aims to offer affordable, high-performance AI electric vehicles.

Upsides

Increased consumer interest in luxury EVs boosts demand for models like Faraday Future's FF 91.

AI and machine learning integration in vehicles enhances Faraday Future's product offerings.

U.S. investment in EV infrastructure supports Faraday Future's market growth potential.

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