CRM Assistant at Pattern

Pune, Maharashtra, India

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

MarketingIndustries

Requirements

Basic understanding of CRM tools (e.g., Klaviyo, Dot Digital, Mailchimp, Emarsys)
Basic graphic design skills
Basic GA4 proficiency
Basic data analysis skills
Bachelor’s degree in Marketing, Business, or related field
Experience with email campaign execution and design
Basic CRM certification (e.g., Klaviyo or Dotdigital) preferred
Strong communication skills
Strong organisational skills
High attention to detail and accuracy
Passion for learning
Detail-oriented and organised

Responsibilities

Support the execution of CRM campaigns
Design and build emails using drag and drop editors (e.g. Klaviyo, Dotdigital, Mailchimp, Emarsys)
Ensure all email templates follow brand guidelines and are optimised for deliverability
Proof and QA email campaigns to ensure 100% error-free execution
Assist with client support
Generate basic reports and analyse data
Provide administrative support to the CRM team

Skills

Key technologies and capabilities for this role

KlaviyoDotdigitalMailchimpEmarsysGA4Email DesignData AnalysisGraphic DesignSegmentationCRM

Questions & Answers

Common questions about this position

What technical skills are required for the CRM Assistant role?

Required skills include basic understanding of CRM tools like Klaviyo, Dot Digital, Mailchimp, Emarsys; basic graphic design skills; basic GA4 proficiency; and basic data analysis.

What qualifications are needed for this position?

Candidates need a Bachelor’s degree in Marketing, Business, or related field, experience with email campaign execution and design, and basic CRM certification (e.g., Klaviyo or Dotdigital) is preferred. Strong communication and organisational skills, high attention to detail, accuracy, and passion for learning are also required.

Is the CRM Assistant position remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for the CRM Assistant position?

A strong candidate is detail-oriented, organised, with high attention to detail, basic CRM tool knowledge, email design experience, and passion for learning, as these align with key responsibilities and KPIs like accuracy and speed of campaign delivery.

Pattern

Ecommerce acceleration and competitive analysis

About Pattern

Pattern.com focuses on ecommerce acceleration, particularly on Amazon, by providing a free digital shelf management software that analyzes data from millions of searches and products. This tool uses machine learning to give brands insights into their competition, helping them optimize their product listings. Unlike competitors, Pattern.com offers both free tools and premium services, including market insights and consultancy, to help brands grow on Amazon. The company's goal is to empower brands to enhance their visibility and sales on one of the largest online marketplaces.

Lehi, UtahHeadquarters

2013Year Founded

$269.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Consulting, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven ecommerce platforms could erode Pattern's market share.

The rapid growth of Amazon's third-party sellers may dilute Pattern's service effectiveness.

The partnership with Giggster may divert focus from core ecommerce services.

Differentiation

Pattern offers a free digital shelf management tool for Amazon sellers.

The company uses machine learning to provide customized insights for product optimization.

Pattern's premium services include deep market insights and patented technology solutions.

Upsides

Pattern was named one of the World's Most Innovative Companies in 2024.

The launch of the Shelf inventory solution expands Pattern's service offerings.

Pattern's AI models enhance seller performance across multiple retail marketplaces.

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