[Remote] CR HR Partner at Expedia

Heredia, Heredia Province, Costa Rica

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Technology, Data AnalyticsIndustries

Requirements

Bachelor’s degree in HR, Administration, or a related field
3+ years of experience in a similar HR or HRBP role
Strong knowledge of HR core processes, including organizational development, engagement, and talent management
Experience working in multinational companies
In-depth knowledge of market trends (inferred from incomplete "market tre")

Responsibilities

Act as the main HR Point of Contact (PoC) for all leaders (local and remote) on talent administration and first contact for all employees based in Costa Rica (CR); collaborate with HR Ops and TA teams
Participate in the performance review cycle, supporting line managers on talent administration, including performance management, career development, and succession planning
Partner with Total Reward COE and local HR operations to support compensation and benefits programs
Provide guidance on employee relations issues, including conflict resolution, disciplinary actions, and labor relations; serve as advisers on legal and local regulations
Ensure compliance with local, state, employment laws and regulations, Experian internal policies, and Code of Conduct; oversee employee administration, including benefits, legal norms, internal policies, and labor agreements
Work with line managers on GPTW results analysis and action planning to enhance employee engagement and foster a positive organizational culture; collaborate on local engagement programs’ implementation; develop action plans based on people surveys and other initiatives
Utilize HR metrics and data to support people leaders’ decision-making; work with local HR Ops team to generate metrics and payroll calculations
Deliver training programs to support employee development and organizational growth
Implement NA HR strategies and best practices from the US to Costa Rica; act as a liaison between HR partners in the US/other regions and Costa Rica; participate in local and corporate HR projects (e.g., social responsibility, DEI, BCP, ERGs)
Investigate and address red flags from exit interviews, providing feedback to leaders; support all employee terminations, especially for remote leaders

Skills

HR Partnership

Talent Management

Performance Management

Succession Planning

Compensation and Benefits

Employee Relations

HR Operations

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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