Counter Sales Representative at Airbase

Kahului, Hawaii, United States

Airbase Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Industrial Gases, WeldingIndustries

Requirements

  • High School Diploma or equivalent
  • Minimum two (2) years experience with customer service and/or sales experience
  • Knowledge of proper customer relationship and customer service practices
  • Ability to multitask in a high volume setting
  • Strong analytical and communication skills, both verbal and written
  • Must be able to work overtime and on-call when necessary
  • Preferred Qualifications
  • SAP experience
  • Knowledge in welding, gases, industrial, safety supply sales

Responsibilities

  • Sell a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases to customers
  • Provide top-notch assistance to customers in selecting the proper gauges/tools
  • Maintain a high level of customer service by assisting customers with will call, counter and telephone sales
  • Analyze and expedite customer orders in a timely manner
  • Meet customer needs by recommending appropriate products and services
  • Enter sales data, quotes or other relevant information into inventory control system
  • Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level
  • Restock store merchandise and maintain current pricing on all store displays and products
  • Seek to expand existing customer base with all product lines
  • Prepare and deliver effective sales presentations and proposals to prospective customers
  • Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc
  • Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are properly handled
  • Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Customer ServiceCounter SalesWelding EquipmentIndustrial GasesPower ToolsSafety SuppliesInventory ControlOrder ProcessingSales PresentationsProduct Recommendations

Questions & Answers

Common questions about this position

What is the hourly pay range for the Counter Sales Representative position?

The hourly range is $18.50 - $22.50.

Is there a sign-on bonus for this role?

Yes, there is a one-time sign-on bonus of $1,500 net, paid as $750 after 90 days and $750 after 180 days, subject to tax deductions and prorated repayment if leaving within the first year.

Where is this position located?

The position is located in Kahului, Maui, HI.

What are the required qualifications for this role?

Required qualifications include a High School Diploma or equivalent, minimum two years of customer service and/or sales experience, knowledge of customer relationship practices, ability to multitask in a high volume setting, strong analytical and communication skills, and availability for overtime and on-call.

What preferred experience would make me a stronger candidate?

SAP experience is preferred, along with knowledge in welding, gases, industrial, and safety supply sales.

Airbase

Spend management and AP automation platform

About Airbase

Airbase offers a spend management platform that helps businesses manage their financial operations more effectively. The platform includes services such as guided procurement, accounts payable automation, expense management, and corporate card management. These features allow companies to control their spending, streamline procurement processes, and automate accounts payable tasks. Airbase's software is designed to be user-friendly, providing visibility and control over spending for clients ranging from small businesses to large corporations. Unlike many competitors, Airbase also fosters a community for finance professionals through its Slack group, Off the Ledger, where users can share insights and ask questions. The goal of Airbase is to provide businesses with the tools they need to manage their finances efficiently and ensure compliance globally.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$88MTotal Funding
ACQUISITIONCompany Stage
Enterprise Software, FintechIndustries
201-500Employees

Risks

Competition from Amazon Business could threaten Airbase's market share in spend management.
Paylocity's acquisition may disrupt existing client relationships or service offerings.
Rapid AI integration may face adoption challenges, impacting customer satisfaction.

Differentiation

Airbase offers a comprehensive spend management platform with AP automation and corporate card management.
The platform provides real-time insights into spending, enhancing decision-making for mid-market firms.
Airbase's partnership with Sardine enhances fraud prevention, increasing platform security and client trust.

Upsides

AI-powered Touchless AP reduces manual processing time, boosting efficiency and cost savings.
Paylocity's acquisition could expand Airbase's resources and accelerate growth and innovation.
New spend analytics and vendor management features offer better financial control for clients.

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