Corporate Account Manager (Hybrid, Sunnyvale) at Crowdstrike

Sunnyvale, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

CybersecurityIndustries

Requirements

2+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields
Bachelor's degree is preferred
Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals
Proficient and/or good understanding of sales qualification frameworks such as Medic, Medpicc, and Sandlar
Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role
Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements
Strong technical aptitude and ability to learn new concepts quickly
Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
High level of comfort handling client objections and negotiations
Security or SaaS experience is a plus

Responsibilities

Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase
Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate
Achieve a quota of new sales growth within customer base
Be a customer advocate, driving relationships with key customers and creating new champions
Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells
Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion
Devise and execute account strategies and plans to maximize account growth
Provide high touch customer service, including escalation and coordination of support issues as needed
Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base

Skills

Key technologies and capabilities for this role

Account ManagementContract NegotiationRenewal ManagementUpsellCross-sellCustomer SuccessSales Cycle ManagementARR Growth

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This is a hybrid-remote role requiring you to go into the Sunnyvale, CA office just 1x a week for team building, unity, and collaboration.

What experience is required for this position?

You need 2+ years of full sales cycle experience in account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and related fields. A Bachelor's degree is preferred.

What does CrowdStrike's company culture emphasize?

CrowdStrike cultivates a culture that gives every CrowdStriker flexibility and autonomy to own their careers, with a focus on limitless passion, relentless innovation, and commitment to customers, community, and each other.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What makes a strong candidate for this Corporate Account Manager role?

Candidates with 2+ years of full sales cycle experience selling to technical audiences, strong skills in running discovery, managing sales cycles, handling objections, and a passion for customer success will stand out.

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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