Convenience Store Associate at SpartanNash

Grand Rapids, Michigan, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, GroceryIndustries

Requirements

High school diploma or GED (preferred)
One year of prior retail or related experience (preferred)
Good verbal communication skills; ability to interact politely and effectively with customers
Good customer service and organizational skills; detail-oriented
Basic reading, writing, and arithmetic skills
Ability to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally
Ability to stand and walk for extended periods of time and may bend, stoop, twist, and turn frequently
Ability to work in a typical retail store environment (varied temperatures), exposed to outside weather conditions, with low to moderate noise levels

Responsibilities

Process financial transactions including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, bottle refunds, voids, and coupons accurately and in accordance with company policy
Assist in receiving, unloading, and stocking products in required areas of the store
Perform front-end duties such as running the cash register, suggestive selling (lottery, etc.), enrolling guests in loyalty program, and maintaining a clean and neat service area
Ensure proper use of product identification and corresponding PLUs; report errors in pricing or signage
Maintain understanding of current store programs and product locations (e.g., One More Item and assisting in execution of the department flight plan)
Communicate company programs (e.g., loyalty program, scans, etc.), in-store specials, and coupons to customers, and model high standards of service to achieve a customer-oriented store
Comply with company policies regarding security, cash handling/cash drawer accounting procedures, product handling (e.g., damaged/spoiled products), and the sale of alcohol and tobacco products
Maintain a clean and well-stocked department and outside grounds; ensure compliance with company safety and sanitation procedures and standards
Assist with stocking items on the sales floor, cooler, and back room
Follow all PPE and safety guidelines
Follow all food safety and cleaning expectations
Follow guest experience guidelines
May be assigned tasks in other departments based on customer experience need
Additional responsibilities may be assigned as needed

Skills

Key technologies and capabilities for this role

Cash RegisterCustomer ServiceProduct StockingTransaction ProcessingMerchandisingInventory ManagementFood SafetyLoyalty ProgramsSuggestive SellingPLU Management

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What is the location for this job?

The job is located at 2755 Lake Michigan Drive Nw - Grand Rapids, Michigan 49504.

What qualifications are required for the Convenience Store Associate role?

A high school diploma or GED is preferred, along with one year of prior retail or related experience preferred, and good verbal communication skills with the ability to interact politely and effectively.

What does SpartanNash's company culture emphasize?

SpartanNash emphasizes a People First culture, Operational Excellence, and Insights that Drive Solutions, with a family of 20,000 Associates contributing to customer-focused innovation.

What experience makes a strong candidate for this role?

Candidates with a high school diploma or GED, one year of prior retail experience, and good verbal communication skills to interact politely with customers will be strong fits.