Content Moderator - German (Video Games) - Remote

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: (Not provided)
• Company: Keywords Studios
• Description: Since 1998, Keywords Studios has been reshaping how players interact with their favorite games, with over 12,000 professionals across 70+ studios. Player Engagement, one of the fastest-growing Service Lines, provides technical support, community management, and trust & safety services. As a Moderator, you'll create a safe and positive gaming environment by monitoring and filtering content, protecting gamers from harmful content, harassment, and bullying. Your dedication will foster a space of respect and inclusivity. 🚀🎮

Requirements

• Communication: Ability to moderate digital content (text, images, videos) and identify harmful material.
• Collaboration: Moderate digital content, including text, images, and videos, with a keen eye for identifying harmful or inappropriate material. Collaborate with internal teams, addressing project-related requests and maintaining seamless communication channels.
• Analytics: Audit and assess interactions, ensuring they are rated accurately based on their severity level. Compile and report trends and improvement opportunities from audits.
• Leadership: Actively participate in feature testing and tool improvements.
• Personal Attributes:
  • Optimism, hardiness, and stress resilience
  • Multitasking and prioritization skills
  • Accountability and responsibility
  • Agility and willingness to change
  • Self-motivation, innovative, and analytical
  • Keen eye for detail and accuracy

Responsibilities

• Monitor and filter content (text, images, videos) to prevent harassment, hate speech, and unnecessary violence.
• Ensure players can enjoy their passion without fear of harassment or unwanted content.
• Identify errors and inconsistencies in relation to established procedures and protocols.
• Participate in feature testing and tool improvements.
• Maintain adherence to best practices.
• Understand that the role may involve exposure to foul content.

Application Instructions

• (Not provided)