NetSuite Administrator

About the Role: As the NetSuite Administrator, you will own the ongoing configuration, optimization, and day-to-day management of Rockbot’s NetSuite ERP system. You’ll collaborate with Finance, Operations, People, and Sales teams to ensure NetSuite is set up to support scalable, efficient, and accurate business processes. Your mission is to improve workflow automation, drive reporting clarity, and ensure our systems align with our company’s rapid growth and strategic initiatives.

Responsibilities:

• Administer and maintain NetSuite ERP across all business functions, ensuring data integrity, proper user access, and system uptime.
• Partner with finance and accounting teams to support month-end and year-end processes, reporting, and audit readiness.
• Design, implement, and manage workflows, saved searches, dashboards, and scripts to enhance system performance and end-user productivity.
• Support the integration of third-party tools (e.g., BILL, Fyle, Salesforce, Boomi, Paystand and payroll systems) and streamline data flows between systems.
• Troubleshoot issues, manage system updates, and coordinate with NetSuite support or external consultants as needed.
• Develop training resources and support end users across departments to maximize system adoption and efficiency.
• Continuously evaluate and improve NetSuite processes and configurations to support business scale and compliance.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions that align with business goals.

Requirements:

• Bachelor’s degree in Information Systems, Business, Accounting, or a related field.
• 5+ years of experience in NetSuite administration, configuration, and third-party integrations in complex environments.
• Hands-on experience with roles, permissions, page layouts, custom objects, SuiteScripts, workflows, reports, and dashboards.
• Proficiency in SQL, CSV imports, user provisioning, role definitions, analytics, JavaScript(JS) and script scheduling is required.
• Strong background in data analytics, reporting, and database management (SQL and NetSuite preferred).
• Familiarity with revenue recognition principles and financial reporting concepts.
• NetSuite certification(s).
• Experience with SuiteScript, SuiteAnalytics, SuiteBilling, SuiteFlow, and SuiteTalk.
• Deep understanding of NetSuite modules (GL, AR/AP, Fixed Assets, Procurement, Projects, etc.).
• Experience managing system upgrades, sandbox testing, and new module implementations.
• Strong analytical skills and ability to translate business needs into system solutions.
• Proven success integrating NetSuite with other SaaS platforms (BILL, Fyle, Salesforce, etc.).
• Excellent communication and collaboration skills for working across Finance, Ops, and Tech teams.
• Proficiency in Excel and NetSuite SuiteAnalytics (or similar reporting tools).

About Rockbot: Rockbot empowers businesses to simply and reliably stream the right content to make their guests' experience great with a suite of innovative multimedia solutions - Rockbot TV, Rockbot Digital Signage, Rockbot Music, and Rockbot Audio Messaging. Rockbot is the only platform that unifies the full spectrum of media solutions with an enterprise-grade SaaS platform, enabling them to control, schedule, and monitor any number of locations from our web dashboard and mobile app.

The Rockbot team helps businesses, brands, and places succeed by empowering them to deliver better customer experiences and build stronger connections through media in real-world spaces. We are technologists, music lovers, and innovators dedicated to delivering cutting-edge solutions that foster stronger connections between brands and their customers - and we’re having a great time doing it - Join the rocketship!

Salary:

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Application Instructions:

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