Consultant Relationship Manager at Northern Trust

London, England, United Kingdom

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Asset ManagementIndustries

Strong relationship-building skills and the ability to engage senior influencers strategically
Excellent communication and presentation skills, both verbal and written
Commercial acumen and negotiation skills, with a sound understanding of Northern Trust’s role in the financial services ecosystem
Industry knowledge, especially in asset servicing, and strong networking ability within the consultant community
Outstanding ability to network, establish, develop, and maintain trust-based relationships with key stakeholders while maintaining high ethical standards
Self-starter with strong time management, able to work both collaboratively and independently
High integrity and commitment to treating customers fairly
Creative thinker with a commercial mindset and a passion for winning business
Leadership presence, able to instil confidence and partner effectively with stakeholders
Ability to talk to pertinent industry themes and align to Northern Trust’s capabilities
Proven experience in a Consultancy Role, or Change Management Role
Prior experience working in an Optimisation of Asset managers target operating model
Proven track record of managing external relationships, ideally in a sales channel context
Experience with institutional clients, including asset managers

Build and manage a portfolio of consultant and CoI relationships influential to the growth of Northern Trust’s asset servicing business
Educate consultants on Northern Trust’s strategy and market propositions; partner with them to align on mutual strategic goals
Work closely with Product, Strategy, EMEA Business Development, and Relationship Managers to optimize new business opportunities, including managing consultant-led RFPs and due diligence questionnaires
Deliver an annual consultant/CoI engagement plan through targeted campaigns, meetings, events, newsletters, and ad-hoc communications
Collaborate with internal stakeholders to ensure consistent and relevant messaging and activities
Capture and communicate consultant intelligence and feedback, disseminating insights to the business
Act as the first point of contact for consultant enquiries, maintaining high satisfaction levels
Support and deliver high-quality events and forums for the consulting sector
Track and report on consultant relationships, engagement history, sales opportunities, and success rates; contribute to internal engagement snapshots and newsletters
Recommend product/service enhancements and suggest thought leadership pieces based on consultant feedback
Exchange viewpoints with consultants on industry trends and share subject matter expertise