Consultant, Journal Publisher at Remitly

Cairo, Cairo Governorate, Egypt

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Higher Education, Publishing, TechnologyIndustries

Requirements

Fluent in English and Arabic; nuanced written, verbal, and aural comprehension
Excellent communication skills; confident and precise speaking, able to address a college dean or faculty
High attention to quality and detail
Comfortable creating slide decks and professional written content
Experience managing multiple projects to completion, on time, and according to protocols
Enthusiasm and initiative to contribute beyond a narrow job description
Strong familiarity with MS Word, Excel, and PowerPoint
Basic knowledge of CSS/HTML
Ability to pick up and troubleshoot new technologies quickly and independently
Humor and diplomacy
Bachelor’s degree or higher (highly preferred)
3+ years in a customer-facing role
Experience using Editorial Manager or Digital Commons to manage unpublished submissions
Familiarity with XML and working with APIs
Familiarity with academic publishing, library sciences, and university culture
Experience working collaboratively on a team, both giving and receiving advice and assistance
Knowledge of a third language (a plus)

Responsibilities

Welcoming new clients aboard, and guide/assisting them with building Digital Commons repositories and publications to their specifications
Collaborating with university faculty and librarians to launch new projects in their repositories, guide them in best practices in publishing, and troubleshoot unusual problems
Forging strong professional relationships with our clients and providing timely advice on issues affecting digital libraries and academic publishing
Training clients (usually remotely) to help them use and customize our templated systems
Working closely with the Strategic Adviser, provide your clients with comprehensive, well-informed support for all their repository and publishing needs
Providing general assistance to the team as needed. This may include, but is not limited to, filing feature requests, product testing, HTML/PDF editing, uploading content, and providing feedback to help streamline or expand our services

Skills

Arabic

English

Digital Commons

Journal Publishing

Academic Publishing

Client Onboarding

Repository Management

Customer Support

Training

Digital Libraries

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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