Consultant(e) AMOA/ Conduite du Changement - H/F at Tala

Paris, Île-de-France, France

Tala Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Consulting, Technologie, Finance, Energie, Industrie, Transport, LuxeIndustries

Requirements

  • Diplôme de niveau Bac + 5
  • Expérience confirmée dans le domaine du conseil en systèmes d’informations, sur des missions d’accompagnement au changement
  • Maîtrise des usages numériques d’un environnement professionnel (Microsoft 365, Google Suite ou autre)
  • Maîtrise des méthodes de communication et d’animation d’atelier (facilitation)
  • Maîtrise des outils de facilitation digitale (Klaxoon, Whiteboard, Mural…)
  • Maîtrise des outils de communication : Canva, Photoshop, Piktochart, Stripo, Vyond, Mailchimp…
  • Maîtrise des outils de formation : Powtoon, LMS (e-learning), Camtasia studio
  • Maîtrise de Microsoft 365 : SharePoint, Teams, Viva Engage (Yammer), Forms, ToDo, PowerBi
  • À l’écoute, autonome, adaptable, dynamique, bon(ne) communiquant(e), orienté(e) client, curieux(se), force de proposition, esprit d'équipe

Responsibilities

  • Accompagner le volet humain de la transformation digitale des clients grands comptes
  • Intervenir durant le plan de déploiement sur toutes les étapes du processus de conduite du changement en collaboration avec les parties prenantes internes et externes
  • Concevoir une démarche d’accompagnement des utilisateurs
  • Communication : plan de communication, supports, diffusion, cible
  • Formation : plan de formation (à distance/présentiel), réalisation de supports, animation, nombre de personnes formées, questionnaire de satisfaction, modalités d’inscription
  • Accompagnement au déploiement/Support : plan de déploiement, FAQ, fiche mémo, bonnes pratiques, ateliers métier, suivi des incidents
  • Animation/mobilisation : club utilisateur, référents/ambassadeurs, ateliers d’idéation, évènements
  • Pilotage : Baromètre ICAP, stratégie de conduite du changement (CDC)

Skills

AMOA
Conduite du Changement
Transformation Digitale
Communication
Plan de Communication
Formation
Animation de Formation
Management de Projets

Tala

Digital wallet and lending platform for underserved

About Tala

Tala operates as a digital wallet and lending platform that focuses on providing financial services to individuals who are often overlooked by traditional banks. The platform uses artificial intelligence and machine learning to create a personalized financial experience for its users. Customers can access instant credit, transfer money easily, and pay bills all through a single app. Tala's unique data tools allow it to serve a diverse range of customers, including those without access to conventional banking. The company generates revenue through interest and fees on the credit it offers, as well as transaction fees for money transfers and bill payments. Operating in multiple countries across three continents, Tala adapts its services to different markets while aiming to enhance the financial well-being of its users by providing tailored credit lines and financial advice.

Santa Monica, CaliforniaHeadquarters
2011Year Founded
$341.1MTotal Funding
DEBTCompany Stage
Fintech, AI & Machine LearningIndustries
501-1,000Employees

Benefits

Remote Work Options
Flexible Work Hours
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance

Risks

Increased competition from Stripe in crypto payments could challenge Tala's market position.
Keytom's launch may attract Tala's crypto-interested customer base, reducing market share.
Apple's NFC chip decision could lead to more competition in the digital wallet space.

Differentiation

Tala uses AI to offer personalized financial experiences to underserved individuals.
The company provides instant credit and expansive bill payment options via a single app.
Tala's proprietary data tools enable services for those without traditional banking access.

Upsides

Integration of stablecoin payments could enhance Tala's transaction speed and cost-effectiveness.
Apple's NFC chip opening may allow Tala to offer more seamless payment options.
Equifax's AI advancements highlight potential for Tala to improve its credit scoring systems.

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