Claims Director, Auto Casualty (Remote, US)
Openly- Full Time
- Senior (5 to 8 years)
Nationwide
Candidates should have strong expertise in commercial property claims and Xactimate proficiency, with preferred experience in vendor management or direct vendor interaction within the property claims landscape. Excellent communication, negotiation, presentation, organizational, and relationship management skills are required, along with a strong ambition to innovate and drive continuous improvement.
As a Consultant, Claims Vendor Management, you will manage a portfolio of 25–30 property vendors and serve as the primary internal and external point of contact, monitoring vendor performance, developing quality assurance strategies, and ensuring understanding of contract terms. You will collaborate with internal business partners on vendor selection, strategic initiatives, and performance analysis, partnering with Procurement on contract creation and negotiations. Additionally, you will act as a liaison between property operations, technical directors, and claims leadership, develop and maintain a comprehensive metrics suite to provide Claims leadership with clear visibility into vendor performance, recommend performance improvements, and conduct virtual re-inspections as needed.
Provides insurance and financial services
Nationwide provides insurance and financial services to individuals and businesses across the United States. Their product offerings include auto, home, life, and commercial insurance, as well as retirement and investment solutions. The company operates by underwriting insurance policies and managing investment portfolios, earning revenue through premiums, investment income, and fees for financial services. What sets Nationwide apart from its competitors is its focus on leveraging technology to improve claims processing and policy management, along with its commitment to customer service. Additionally, Nationwide partners with organizations to offer financial education resources, particularly for retirees, aiming to ensure financial security and protect the futures of its clients.