Nationwide

Consultant, Claims Vendor Management - Commercial Lines Property (NWAG, Commercial Lines, Excess Surplus, and Specialty)

United States

Nationwide Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, Property and CasualtyIndustries

Requirements

Candidates should have strong expertise in commercial property claims and Xactimate proficiency, with preferred experience in vendor management or direct vendor interaction within the property claims landscape. Excellent communication, negotiation, presentation, organizational, and relationship management skills are required, along with a strong ambition to innovate and drive continuous improvement.

Responsibilities

As a Consultant, Claims Vendor Management, you will manage a portfolio of 25–30 property vendors and serve as the primary internal and external point of contact, monitoring vendor performance, developing quality assurance strategies, and ensuring understanding of contract terms. You will collaborate with internal business partners on vendor selection, strategic initiatives, and performance analysis, partnering with Procurement on contract creation and negotiations. Additionally, you will act as a liaison between property operations, technical directors, and claims leadership, develop and maintain a comprehensive metrics suite to provide Claims leadership with clear visibility into vendor performance, recommend performance improvements, and conduct virtual re-inspections as needed.

Skills

Commercial Property Claims
Xactimate
Vendor Management
Negotiation
Presentation
Organizational Skills
Relationship Management

Nationwide

Provides insurance and financial services

About Nationwide

Nationwide provides insurance and financial services to individuals and businesses across the United States. Their product offerings include auto, home, life, and commercial insurance, as well as retirement and investment solutions. The company operates by underwriting insurance policies and managing investment portfolios, earning revenue through premiums, investment income, and fees for financial services. What sets Nationwide apart from its competitors is its focus on leveraging technology to improve claims processing and policy management, along with its commitment to customer service. Additionally, Nationwide partners with organizations to offer financial education resources, particularly for retirees, aiming to ensure financial security and protect the futures of its clients.

Key Metrics

Columbus, OhioHeadquarters
1925Year Founded
$769.7MTotal Funding
N/ACompany Stage
Consulting, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Holidays
401(k) Retirement Plan
401(k) Company Match

Risks

Competition from insurtech startups like Nexar may challenge Nationwide's market share.
AI-driven platforms like Planck could disrupt traditional insurance models.
Partnerships with AI firms may require significant tech investment and integration efforts.

Differentiation

Nationwide invests in tech-driven platforms like YellowBird and Betterview to enhance services.
Partnership with CLARA Analytics shows Nationwide's focus on AI for operational efficiency.
Collaboration with Funding Circle highlights Nationwide's support for small business growth.

Upsides

Nationwide's $56M loan to Whitestone REIT diversifies its investment portfolio.
Investments in AI and tech platforms could streamline operations and reduce costs.
Supporting small businesses may expand Nationwide's customer base and strengthen relationships.

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