Product Manager, Government Services Products
CVS HealthSalary not specified
Full Time
Junior (1 to 2 years)
[Remote] Connectivity Value-Add Services Product Manager at Brightseed
Charlotte, North Carolina, United States
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries
Requirements
- Experience with product strategy and roadmap development
- Experience building business cases for new offers and vendor solutions
- Experience with backlog ownership and delivery
- Experience with pricing, packaging, and merchandising
- Experience with data analysis and insights
- Experience with partner and vendor management
- Experience with channel and journey orchestration
- Experience with governance and ways of working
Responsibilities
- Define the vision, north-star metrics, and 12–18-month roadmap for connectivity VAS
- Build business cases for new offers and vendor solutions, size impact, cost, and sequencing
- Maintain competitive intelligence across cable, fiber, FWA, and security suites
- Own backlog across packaging, catalog/entitlements, activation, in-app/account experiences, and support workflows
- Write clear problem statements and acceptance criteria; lead agile sprints with Engineering, Digital, and CX teams
- Launch features via flags and A/B tests with KPI baselines
- Partner with Pricing/Finance on ARPU ladder, bundles, and promo rules
- Define next-best-offer logic and lifecycle pricing (intro → evergreen → price-up guardrails)
- Coordinate merchandising across PDPs, configurators, checkout, and account surfaces
- Drive setup/activation flows, guided install, and proactive health checks
- Define secure defaults and transparent controls for parents and privacy-minded users
- Partner with Call Center Ops on scripts, routing, QA, and incentives for VAS sales and support
- Use telemetry (Wi-Fi performance, security events), funnel analytics, session replay, and VoC/VoA to prioritize work
- Publish product health dashboards and leverage AI for recommendations, threat detection, and agent-assist
- Source and manage VAS partners across security, backup, mesh hardware, and failover
- Negotiate SLAs, privacy/security terms, and roadmap alignment; run joint experiments and QBRs
- Collaborate with CX Factory and E-commerce on experimentation and upsell surfaces
- Coordinate with Sales, Indirect, and MDU channels on offers, SPIFs, and enablement
- Integrate VAS moments across customer journeys (Join, Get/Install, Enjoy, Help/Leave)
- Contribute to enterprise top 20 slate; manage dependencies and risks
- Participate in bi-weekly reviews, monthly health readouts, and quarterly roadmap resets
- Own the “what/why” and acceptance criteria, share accountability
Skills
Brightseed
AI platform for discovering health-boosting compounds
About Brightseed
Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.
San Francisco, CaliforniaHeadquarters
2017Year Founded
$123.8MTotal Funding
GRANTCompany Stage
AI & Machine Learning, HealthcareIndustries
51-200Employees