Conga Administrator at ConnectWise

Maharashtra, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

Bachelor’s degree in related field or equivalent business experience
2+ years of relevant experience
Salesforce.com Admin (ADM201 and ADM211) certified
Proficiency in CongaSign administration, including electronic signature workflows and security protocols
Excellent problem-solving skills and the ability to troubleshoot complex issues
Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams
Salesforce Administrator and CPQ Specialist certifications (preferred)
Experience with other Salesforce applications and integrations
Knowledge of Apex, Visualforce, and Lightning components
Familiarity with Agile methodologies and project management tools

Responsibilities

Provides support to the business team, with a high attention to detail
Researches, analyzes, and documents findings
May influence others within the team through the explanation of facts, policies, and practices
Configure and manage Conga CLM functionalities, including contract creation, negotiation, and lifecycle management
Provide expertise in best practices for CLM administration and identify opportunities for optimization
Troubleshoot and resolve issues related to Conga CLM, CongaSign, and Salesforce integrations
Collaborate with cross-functional teams to gather requirements and implement solutions that meet business needs
Conduct training sessions for end-users and provide ongoing support and documentation
Stay up-to-date with the latest Conga CLM features and enhancements
Administer CongaSign functionalities, ensuring secure and efficient electronic signature processes
Assist in build out for Salesforce CPQ and advanced approvals in order to support the business
Perform regular audits of Conga-related metadata and usage for compliance and optimization
Monitor Conga product releases and ensure compatibility and feature adoption

Skills

Conga CLM

CongaSign

Salesforce CPQ

Salesforce

Contract Lifecycle Management

ConnectWise

Software platform for IT business management

About ConnectWise

ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.

Tampa, FloridaHeadquarters

1982Year Founded

$569KTotal Funding

SEEDCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Remote Work Options

Risks

Leadership transition may lead to strategic shifts or instability.

Increased competition from companies like Liongard could impact market share.

Integration challenges with PowerDMARC and EasyDMARC may affect operations.

Differentiation

ConnectWise offers a comprehensive software platform for Technology Solutions Providers (TSPs).

The company integrates with hundreds of vendors, creating a robust ecosystem for users.

ConnectWise fosters a highly engaged community, known as The IT Nation.

Upsides

Growing demand for remote monitoring solutions supports ConnectWise's offerings.

The rise of cloud-based solutions aligns with ConnectWise's subscription revenue model.

Increased collaboration in the IT ecosystem benefits ConnectWise's integration strategy.

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