Responsibilities

The Concierge Associate will greet residents, prospective residents, vendors, and visitors, answer telephone calls and forward them appropriately, coordinate apartment cleaning and detailing services, schedule dry cleaning and pet services, assist with package pick-up and delivery, make local restaurant suggestions and reservations, recommend and secure theatre, concert, and event tickets, schedule private car, limo, and taxi services, provide accurate directions, assist residents and their guests, play a vital role in resident satisfaction, act as a point of contact after business hours, maintain organization and cleanliness, notify authorities in emergencies, explore opportunities to enhance the resident experience, monitor security video, and perform periodic security rounds.