Computer Support Technician at Caterpillar Inc.

Piracicaba, Sao Paulo, Brazil

Caterpillar Inc. Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Technology, Manufacturing, Construction, MiningIndustries

Requirements

  • Exposure to various SAP products like ECC, S4, SCM, CRM, PO, BOBJ, EWM, Solution Manager
  • Comfortable working with SAP ABAP and SAP Java based Netweaver Systems
  • Hands-on experience on Administration of Linux and Windows
  • Knowledge of business process improvement best practices
  • Ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities

Responsibilities

  • Manage system performance, upgrades, corrections, and transport management (CTS/TMS), client and landscape strategies, batch scheduling
  • Provide technical upgrades, functional and technical enhancements
  • Installation, upgrade and maintenance of SAP and SAP related software products
  • Integration/Middleware Requirement Analysis
  • Interface monitoring and performance tuning
  • Daily monitoring, administrating, troubleshooting and tuning of all SAP systems
  • Occasional on-call responsibilities
  • Participate in the implementation, development and integration of new technologies within the organizational structure
  • Track and record technology development needs; provide input or recommendations for enhancements or modifications to the organization's technology products
  • Collect and analyze information on technology products and development tools for systems and applications, network and data, software and hardware
  • Participate in testing and evaluating technologies during the selection process

Skills

IT Support
Computer Troubleshooting
Hardware Support
Software Support
Technical Support

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters
1925Year Founded
$143.5KTotal Funding
IPOCompany Stage
Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries
10,001+Employees

Benefits

Annual incentive bonus plan
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.
Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.
Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.
The company integrates AI and IoT to enhance machinery performance and customer satisfaction.
Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.
Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.
Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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