Computer Operations Support Analyst (COSA) at Aura

Colorado Springs, Colorado, United States

Aura Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Defense, AerospaceIndustries

Requirements

  • Active SECRET security clearance required to start
  • Bachelor’s Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline or a Master’s degree with 0 years’ experience or 6 years’ experience in lieu of a degree
  • DoD 8140 certification at IAT Level II or higher (Security+ CE, CySA+, GICSP, GSEC, SSCP, SCNP, CISSP, CISA, GSE, CCNA Security, etc.)
  • 2 years’ experience
  • Must be able to work rotating 24/7 shifts and be assigned to a shift and assignment (Ops or Training) to be determined by mission requirements. Some substitute rotation during off-shifts, including nights and weekends, will be required
  • Experience with operations and maintenance of large-scale computer and communications systems/networking environments
  • Experience with system and/or network administration (UNIX, Linux, Windows, Cisco, Juniper)
  • Experience troubleshooting hardware and software components

Responsibilities

  • Provide first-level technical support to the warfighter and perform initial troubleshooting of all local C2BMC hardware, software, and networks
  • Document and report all events/issues to the CWO and receive tasking and direction from the CCC for all operations, test & real-world events
  • Assist in all hardware/software installations as directed by the local SMEs and create and maintain user accounts as directed by the local ISSO
  • Focus on Lab and Test activities
  • Performs other duties and assignments as required

Skills

Key technologies and capabilities for this role

System MonitoringIT OperationsSystem Maintenance24x7 OperationsDoD 8140Security Clearance

Questions & Answers

Common questions about this position

What is the salary for the Computer Operations Support Analyst position?

This information is not specified in the job description.

Is this position remote or on-site, and where is it located?

The position is on-site at Schriever Space Force Base in Colorado Springs, CO.

What skills and experience are required for this role?

Required skills include operations and maintenance of large-scale computer and communications systems/networking environments, system and/or network administration (UNIX Linux Windows Cisco Juniper), and troubleshooting hardware and software components. Candidates need 2 years’ experience, a Bachelor’s Degree in a STEM discipline (or equivalent), and DoD 8140 certification at IAT Level II or higher.

What is the work environment and shift schedule like?

The role involves working as part of a team in a 24x7 operations and test environment, reporting to the C2BMC Watch Officer, with rotating 24/7 shifts including nights and weekends as determined by mission requirements.

What makes a strong candidate for this position?

Strong candidates will have an active SECRET clearance, the required education or experience equivalent, DoD 8140 IAT Level II certification, 2 years of relevant experience, and the ability to work rotating 24/7 shifts.

Aura

Online safety solutions for families

About Aura

Aura provides online safety solutions that focus on protecting families from various digital threats. Their services include monitoring for identity theft, alerting users if their credit files are compromised, and allowing for quick locking of credit files to enhance security. For families, Aura offers 24/7 monitoring of in-game voice and text communications in popular PC games to detect issues like cyberbullying and online predators. Additionally, Aura protects devices from malware, including viruses and ransomware. Unlike many competitors, Aura combines multiple safety features into a single subscription service, making it easier for families to manage their online security. The company's goal is to ensure families can navigate the digital world safely and securely.

Burlington, MassachusettsHeadquarters
2017Year Founded
$508.4MTotal Funding
ANGELCompany Stage
Cybersecurity, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Health Insurance
401(k) Retirement Plan
Parental Leave
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Flexible Work Hours
Mental Health Support
Wellness Program

Risks

AI-enabled deepfake attacks threaten biometric authentication security.
Sophisticated synthetic ID fraud challenges Aura's identity theft protection services.
Regulatory burdens from AI safety tests may impact Aura's operations.

Differentiation

Aura offers a comprehensive all-in-one digital safety solution for families.
The company uses AI to provide real-time alerts and monitoring for online threats.
Aura's partnerships enhance its brand visibility and align with family safety values.

Upsides

Growing demand for family-focused cybersecurity solutions boosts Aura's market potential.
Partnership with Boston Red Sox increases brand visibility and customer base.
Appointment of experienced CFO strengthens financial strategies and supports expansion.

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