Community Support Supervisor at BrightAI

Bolivar, Missouri, United States

BrightAI Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Mental Health, Youth ServicesIndustries

Requirements

  • Advanced knowledge of psychological concepts and evidenced-based interventions
  • Ability to conduct initial and annual psychosocial assessments, including documenting diagnoses, psychosocial histories, key clinical findings, and recommendations (requires QMHP qualifications)
  • Ability to develop client-centered, strengths-based treatment plans, including master, annual, and 90-day reviews
  • Excellent knowledge of community resources and ability to engage community partners effectively
  • Ability to establish effective relationships and demonstrate exceptional customer service skills via telephone, email, and in-person interactions
  • Ability to follow direction and accept supervision

Responsibilities

  • Hold regularly scheduled individual supervisions and administrative team meetings
  • Provide clinical oversight and guidance for client treatment on an as-needed basis, including appropriate addendums to annual treatment plans
  • Assist team members in identification of case management needs
  • Review all critical intervention plans and become involved in direct crisis intervention during regular business hours and as needed on a call-down basis after hours or on weekends
  • Assist team members in the effective management of their time and schedule
  • Be readily available to serve as backup to team members when they are unavailable or in need of additional expertise
  • Complete all documentation of services in a timely manner as outlined by Policies and Procedures (P&Ps)
  • Accompany team members to visit client homes on at least a monthly basis to assure team member safety and quality performance
  • Regularly review and monitor written documentation to assure compliance, particularly for new team members in their probationary period
  • Provide coaching and opportunity for growth of team members through positive praise, corrective/constructive feedback, and employee discipline when appropriate
  • Complete intakes and annual assessments
  • Participate in the development of treatment plans utilizing a client-centered and strengths-based approach
  • Facilitate and participate in clinical staffing of clients who may require a higher level of care or more extensive consultation
  • Report all critical incidents and staff responses to the supervising Assistant Director/Director and Risk Management Department
  • Facilitate the hiring and training of new staff as needed
  • Evaluate each team member according to performance evaluation guidelines
  • Review all travel vouchers, certify mileage claimed is reasonable and for medically necessary activities, and audit EHR to verify service provision
  • Perform other duties as assigned by supervisor or as deemed necessary by the department

Skills

Key technologies and capabilities for this role

psychosocial assessmentstreatment planningclinical oversightcrisis interventioncase managementteam supervisionevidence-based interventionsmental health services

Questions & Answers

Common questions about this position

What benefits are offered for this position?

The position offers an all-inclusive employee benefits package including health, dental, vision, retirement, disability, life insurance, wellness program, and more, plus telemedicine, Employee Assistance Program, and 29 days of paid time off per year.

Is this position remote or does it require being in the office?

The position is located in Bolivar, MO, and involves responsibilities such as accompanying team members to client homes monthly, indicating it is not remote.

What skills or qualifications are required for the Community Support Supervisor role?

The role requires advanced knowledge of psychological concepts, evidenced-based interventions, ability to conduct psychosocial assessments, develop client-centered strengths-based treatment plans, and provide clinical oversight as a QMHP.

What is the workplace culture like at BrightAI?

The workplace culture cultivates employee wellbeing, values each individual's humanity, and actively promotes healthy, joyful workforce engagement.

What makes a strong candidate for this supervisor position?

Strong candidates will have experience in clinical oversight, team leadership, crisis intervention, treatment planning, and providing coaching with positive praise and constructive feedback.

BrightAI

Digitizes physical assets for legacy enterprises

About BrightAI

BrightAI transforms traditional industries by digitizing physical assets and processes using technologies like the Internet of Things (IoT), Edge AI, cloud computing, and mobile technologies. The company primarily serves legacy enterprises, helping them modernize their operations to become more competitive in the global market. By quickly integrating its solutions, BrightAI drives immediate improvements in cash flow, creating a cycle of growth and profitability for its clients. The goal is to make digital transformation accessible and affordable for a wide range of businesses.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$14.6MTotal Funding
SEEDCompany Stage
Data & Analytics, Industrial & Manufacturing, AI & Machine LearningIndustries
51-200Employees

Benefits

Remote Work Options
Flexible Work Hours

Risks

Competition from tech giants like Google and Microsoft could overshadow BrightAI.
Rapid technological advancements may render BrightAI's solutions obsolete if innovation lags.
Economic downturns could reduce demand for BrightAI's digital transformation solutions.

Differentiation

BrightAI specializes in digitizing physical assets for legacy enterprises.
The company leverages IoT, Edge AI, and cloud technologies for digital transformation.
BrightAI's solutions create an EBITDA flywheel, driving growth and profitability.

Upsides

BrightAI raised $15M in seed funding to enhance its AI platform.
The rise of 5G technology benefits BrightAI's real-time asset monitoring solutions.
Growing focus on predictive maintenance boosts demand for BrightAI's AI-driven platform.

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