Community Manager at Mercury

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

Experienced in running complex, large-scale events with strong attention to detail
High EQ, excellent communicator, comfortable both on stage and in one-to-one settings
Familiar with technology environments and up-to-date on AI trends
Hands-on with campaign planning, social media, and brand consistency
Define success metrics, track results, and iterate with data
Built something from zero (company, club, conference, creator community)
Bachelor’s degree preferred — Business, Economics, Marketing, or similar
Bonus: Experience engaging professional audiences like physicians, lawyers, researchers, or senior engineers
Bonus: Comfortable on stage or camera
Bonus: Familiarity with Airtable/Sheets, Notion, Figma, Eventbrite/Luma/Splash, HubSpot/Marketo
Bonus: An existing online or IRL audience

Responsibilities

Manage strategy, budgets, timelines, venues, vendors/AV, run-of-show, contingency plans, and post-mortems
Develop formats for different expert segments (ex. clinicians, AI researchers, legal specialists)
Build playbooks, host kits, and an ambassador program to empower experts and referrers to run Mercor-branded meetups
Run marketing campaigns across landing pages, email/SMS, social, partnerships, and press to fill rooms with the right audience
Recruit speakers, moderate sessions, and turn events into highlight reels, quotes, and case studies
Work with Product & Engineering on demos and launches, and with Events & Ops on logistics
Build relationships with universities, professional societies, conferences, and labs for co-hosted programming
Design, launch, and scale Mercor’s community worldwide
Build an integrated IRL + online events program that spans networking events, hackathons, and large-scale summits

Skills

Key technologies and capabilities for this role

Event ManagementBudget ManagementVendor ManagementProject ManagementMarketing CampaignsSocial Media MarketingEmail MarketingPartnershipsPublic SpeakingContent CreationLogistics Planning

Questions & Answers

Common questions about this position

What is the salary and compensation for this Community Manager role?

The base salary is $90–110K, with a quarterly performance bonus, generous equity grant vested over 4 years, $20K relocation bonus if moving to the Bay Area, $10K housing bonus if living within 0.5 miles of the office, $1K monthly meal stipend, free Equinox membership, and health insurance.

Is this Community Manager position remote or onsite?

This is an onsite position requiring presence in the Bay Area, with relocation and housing bonuses available to support moving close to the office.

What skills and experience are required for the Community Manager role?

Candidates need experience running complex, large-scale events with strong attention to detail, high EQ and excellent communication skills comfortable on stage and one-to-one, familiarity with technology and AI trends, hands-on campaign planning and social media skills, ability to define metrics and iterate with data, and experience building something from zero.

What is the company culture like at Mercor?

Mercor has a small, high-growth team that remains profitable while scaling rapidly, emphasizing hiring exceptional people and fostering a builder mindset in a fast-paced environment.

What makes a strong candidate for this Community Manager position?

Strong candidates have built something from zero, experience engaging professional audiences like physicians or researchers, comfort on stage or camera, familiarity with tools like Airtable, Notion, and Eventbrite, and an existing audience, plus a Bachelor’s degree in Business, Economics, or Marketing preferred.

Mercury

Banking services for startups and founders

About Mercury

Mercury provides banking services specifically designed for startups, regardless of their size or stage of development. Their offerings include free checking and savings accounts, debit and credit cards, and options for domestic and international wire transfers, as well as treasury and venture debt services. The platform is user-friendly, allowing founders to manage their finances with ease. What sets Mercury apart from traditional banks is its focus on the startup community, offering programs that connect founders with valuable resources and advice to help them succeed. The goal of Mercury is to empower startups by providing them with the financial tools and support they need to grow and thrive.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$146.8MTotal Funding

DEBTCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health, dental, & vision

Custom equipment setup

401(K) matching

12+ weeks paid parental leave

Book budget

Wellness benefits

Grocery budget

Paid lunch

Personalized callsign

Unlimited vacation policy (with mandatory minimum)

Risks

Mercury's decision to stop serving certain countries may lead to customer loss.

Integration challenges from the Teal acquisition could disrupt services.

Expansion into consumer banking might divert focus from core startup services.

Differentiation

Mercury offers both business and personal banking services, unlike many fintech competitors.

The company provides integrated financial management tools, enhancing startup operational efficiency.

Mercury's Raise program connects startups with investors, mentors, and other founders.

Upsides

Mercury secured a $100 million credit warehouse to expand its credit card business.

The acquisition of Teal enhances Mercury's financial management offerings for startups.

Mercury Personal expands market reach by attracting tech-savvy individuals.

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