Community Health Worker at CVS Health

Schaumburg, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Reside in Region 5: Kankakee, Will, or Grundy Counties
Travel: 70%
Schedule: 8-4:30pm CST
1-2 years’ experience providing clinical services; experience in community/outpatient setting preferred
Community Health Worker Certification or equivalent training and experience preferred
3-5 years relevant experience
Experience serving Medicaid populations in urban or rural environments with familiarity of local formal and informal resource networks preferred
Preferred training: Mental Health First Aid, Trauma Informed Care, HIPAA, C.L.A.S. Standards, Motivational Interviewing, specialized training in medical terminology and practices for designated health conditions
Meet all local state requirements (e.g., first aid, CPR, TB screen)
Experience using a computer including the use of Excel

Responsibilities

Conduct home visits within Region 5 IL (Kane County) with Aetna members with chronic conditions to reinforce care plan adherence, adjust tasks to fit member’s culture/language/religion, improve access to care, identify health needs, and reduce unnecessary hospitalizations
Educate healthcare professionals and providers on social determinants of health impacting members via various communication channels
Build and maintain positive working relationships with Aetna members, providers, nurse case managers, agency representatives, supervisors, and office staff from diverse cultural and socio-economic backgrounds; reduce cultural and socio-economic barriers
Assist with care plan implementation and member education during in-home visits, develop care management strategies, and provide linkages for health and social needs
Assist members to identify socio-economic issues affecting health and develop health/social management plans and goals
Identify gaps and opportunities to strengthen community systems of care; assist members in utilizing community services, including scheduling appointments with social services agencies/transportation vendors and completing applications for eligible programs
Assist with patient medication adherence by instructing on current medication list, reviewing medications, and helping obtain refills
Teach disease self-management (e.g., nutrition, symptom tracking and reporting)
Accompany members to appointments as needed
Enter and maintain member records in electronic health record system, compile reports, complete program documentation (e.g., progress notes, letters), and other administrative responsibilities in a timely manner
Travel extensively to client homes, community locations, various agencies, and other outreach destinations
Work under the direction of a designated professional

Skills

Community Outreach

Health Education

Home Visits

Care Plan Implementation

Cultural Competency

Social Determinants of Health

Chronic Condition Management

Provider Education

Patient Advocacy

Case Management

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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