[Remote] Family Resource Specialist (Hybrid) at Imagine Pediatrics

Louisiana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PediatricsIndustries

Requirements

Bachelor’s degree or higher in healthcare, behavioral health, or social services related field preferred
Certification as a Community Health Worker highly desired
Familiar with navigating social service agencies
Must have reliable transportation, a valid Driver's License, and ability to produce a copy of current auto insurance certificate
Experience with resourcing and telephonic services
Bilingual Spanish preferred
Work hours are from 8am-5pm Monday-Friday

Responsibilities

Identify resources and community support available to the family or caregivers
Provide information, referrals, and non-clinical assistance with linkage to medical, psychosocial, and basic needs services
Empower families to advocate for themselves by providing education, guidance, and supportive tools to navigate systems and access needed services
Assist with accessing specific programs and supports to address psycho-social needs both within Imagine Pediatrics and in the larger community
Advocate with community agencies for, and on behalf, of clients and families to decrease service gaps and remove barriers to services
Connect with relevant internal staff and providers to assist with system navigation, including eligibility, pediatrics, behavioral health, public health, etc
Assist in development of an internal community resource library (but do not create clinical library materials)
Provide linkage to community-based resources and school-based services
Network with new and established community resources to increase knowledge of services
Administratively document memoranda of understanding (MOU) for partnerships with outside community agencies
Develop effective working relationships with interdisciplinary care teams
Participate in ongoing scheduled consultations with an interdisciplinary team regarding administrative and non-clinical resources provided to family and caregivers
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Community Resource IdentificationReferral ServicesFamily AdvocacySystem NavigationPsychosocial SupportCommunity PartnershipsNon-Clinical AssistanceCase Management

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

The primary location of this position is remote with an expected schedule of 8:00am-5:00pm Monday-Friday, and the job title indicates it is hybrid.

What are the required qualifications for this role?

A Bachelor’s degree or higher in healthcare, behavioral health, or a related field is required.

What is the work schedule for this position?

The expected schedule is 8:00am-5:00pm Monday-Friday.

What is the company culture like at Imagine Pediatrics?

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group focused on reimagining care for children with special health care needs, emphasizing compassion, creativity, and commitment to enhancing existing care teams.

What makes a strong candidate for the Family Resource Specialist role?

Passion and commitment to reimagining pediatric health care for children with complex medical conditions, along with a relevant Bachelor’s degree, are essential.

Imagine Pediatrics

24/7 virtual pediatric care and support

About Imagine Pediatrics

Imagine Pediatrics offers 24/7 virtual pediatric care customized for children with medical complexity, providing unlimited access to care via messaging, phone call, or video visit, and coordinating with the child's existing care team. Their multidisciplinary team of pediatricians, nurses, social workers, and care coordinators delivers high-quality, virtual-first care and support, with services currently available in Texas and Florida.

220 Athens Way #240, Nashville, TN 37228, USAHeadquarters

2022Year Founded

$5MTotal Funding

SEEDCompany Stage

51-200Employees