[Remote] Family Resource Specialist (Hybrid) at Imagine Pediatrics

Louisiana, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

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Requirements

Bachelor’s degree or higher in healthcare, behavioral health, or social services related field preferred
Certification as a Community Health Worker highly desired
Familiar with navigating social service agencies
Must have reliable transportation, a valid Driver's License, and ability to produce a copy of current auto insurance certificate
Experience with resourcing and telephonic services
Bilingual Spanish preferred
Work hours are 8:00am-5:00pm Monday-Friday

Responsibilities

Provide direct support to patients and families in addressing social needs, collaborating with community partners and care team members to close gaps related to non-medical drivers of health
Assist in building and strengthening community relationships, identifying and maintaining a robust network of resources, and offering non-clinical support, guidance, and education to families navigating the challenges of caring for children with complex medical and behavioral health needs
Identify resources and community support available to the family or caregivers
Provide information, referrals, and non-clinical assistance with linkage to medical, psychosocial, and basic needs services
Empower families to advocate for themselves by providing education, guidance, and supportive tools to navigate systems and access needed services
Assist with accessing specific programs and supports to address psycho-social needs both within Imagine Pediatrics and in the larger community
Advocate with community agencies for, and on behalf, of clients and families to decrease service gaps and remove barriers to services
Connect with relevant internal staff and providers to assist with system navigation, including eligibility, pediatrics, behavioral health, public health, etc
Assist in development of an internal community resource library (but do not create clinical library materials)
Provide linkage to community-based resources and school-based services
Network with new and established community resources to increase knowledge of services
Administratively document memoranda of understanding (MOU) for partnerships with outside community agencies
Develop effective working relationships with interdisciplinary care teams
Participate in ongoing scheduled consultations with an interdisciplinary team regarding administrative and non-clinical resources provided to family and caregivers
Perform other duties as assigned

Skills

Imagine Pediatrics

24/7 virtual pediatric care and support

About Imagine Pediatrics

Imagine Pediatrics offers 24/7 virtual pediatric care customized for children with medical complexity, providing unlimited access to care via messaging, phone call, or video visit, and coordinating with the child's existing care team. Their multidisciplinary team of pediatricians, nurses, social workers, and care coordinators delivers high-quality, virtual-first care and support, with services currently available in Texas and Florida.

220 Athens Way #240, Nashville, TN 37228, USAHeadquarters

2022Year Founded

$5MTotal Funding

SEEDCompany Stage

51-200Employees