Community Care Advocate (Hollywood, Los Angeles, CA - Part Time) at Spring Health

Los Angeles, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Media, Mental HealthIndustries

Requirements

A masters in Social Work from an accredited university
Experience working with diverse populations and backgrounds within the social work industry
Experience and a depth of knowledge with connecting individuals to resources locally and outside of your location

Responsibilities

Identify and make referrals for work-life, financial & legal, and basic needs support
Link employees to appropriate local and national resources via one-on-one consultation and referral list(s), which may include basic needs (housing, food, transportation, etc.), financial, legal, daily living and other worklife support resources and provide support throughout applications and follow-ups as needed
Work with customer internal care teams on behalf of those employees in need of emergency funding and resource referrals
Offer consultation related to navigating mental health resources (local and national) and available workplace benefits, such as onsite Mental Health Coaches, work life articles and guidebooks to the team members of the customer
Assist in actively linking employees to appropriate mental health treatment options (i.e Spring Health, behavioral health through medical insurance, emergent behavioral health services, and community resources) and provide support throughout applications and follow-ups as needed
Documenting and tracking of metrics/outcomes that include but not limited to; reason for social work involvement (resource need type), demographics of employees (as available), referrals placed (where, when) and success of referrals (connection rate, outcome of referral)
Represent Spring Health and help to support/reinforce program parameters and goals
Communicate with local points of contact and cascade any needs to Spring Health partners through routine meetings and touchpoints
Submit reporting documentation of all client and organizational activities on a routine and timely basis
Proactively develop relationships with key customer contacts and attend customer meetings as requested/appropriate
Proactively promote the community care advocate service offering to employees

Skills

Referral Coordination

Community Resources

Employee Advocacy

Work-Life Support

Financial Referrals

Legal Referrals

Basic Needs Support

Social Determinants of Health

Spring Health

Personalized mental health solutions for employers

About Spring Health

Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment, allowing them to schedule appointments and access wellness exercises easily. The goal is to improve workplace mental health by providing effective and accessible resources.

New York City, NoneHeadquarters

2016Year Founded

$452.3MTotal Funding

SERIES_ECompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Retirement benefits

Paid time off

Healthcare benefits

Insurance benefits

Work-life benefits

Mental health benefits

Risks

Increased competition from digital mental health platforms offering similar services at lower costs.

Rapid technological advancements may outpace Spring Health's current AI capabilities.

Potential data privacy concerns could impact user trust and compliance costs.

Differentiation

Spring Health uses Precision Mental Healthcare for personalized mental health solutions.

The company offers a comprehensive platform with digital support, therapy, and medication.

Spring Health is the first to earn nationwide third-party accreditation for clinical care.

Upsides

Spring Health raised $100M in Series E funding, valuing it at $3.3 billion.

The company collaborates with major brands like Microsoft and Target.

Spring Health's Community Care solution addresses mental health equity and social determinants.

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