Social Community Manager (Contract)
Cantina$62,400 - $124,800/year
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Goods, Food & Beverage, Health & WellnessIndustries
Position Overview
- Location Type: Remote
- Job Type: Not Specified
- Salary: Competitive salary and performance-based bonuses
Everyday Dose is revolutionizing the coffee experience by combining it with functional mushrooms, collagen protein, and nootropics to provide sustained energy, focus, immunity, and gut health – without the jitters or crash. We’ve served over 1,000,000 customers and have a strong online presence with over 223,000 Instagram followers and 150,000 Facebook members. We are seeking a passionate Community and Delight Manager to be the voice and heart of our brand across our online communities, fostering connection and creating joyful customer experiences.
Requirements
- Community Engagement: Interact with customers across social media, forums, DMs, and comment sections, embodying the brand’s personality and values.
- Surprise & Delight: Spotlighting superfans, sharing User-Generated Content (UGC), and amplifying positive experiences.
- Customer Love & Loyalty: Contribute to managing and scaling brand ambassador, affiliate, or loyalty programs. Cultivate relationships with power users and micro-influencers.
- Respond to Feedback: Address reviews, testimonials, and feedback to ensure customers feel heard and valued.
- Campaign Support & Events: Run giveaways, challenges, or brand rituals that create shareable moments. Collaborate with the marketing team to bring product launches and brand moments to life. Support digital or IRL events.
- Community Insights & Reporting: Monitor sentiment, engagement, and community growth using social listening tools. Report on what resonates and provide insights for product, CX, and marketing strategy.
- Team Leadership: Hire, manage, and develop a high-performing team of community coordinators and engagement specialists.
Responsibilities
- Drive strategy, content, and engagement within our private Facebook group to foster meaningful discussion and boost retention.
- Drive cross-functional engagement with marketing, content, and support teams to align messaging and plan community-driven campaigns.
- Create Standard Operating Procedures (SOPs), implement tools and automation, and ensure the community function grows efficiently with the brand.
Benefits
- Competitive salary and performance-based bonuses
- Medical and dental benefits
- Opportunities for professional development and growth within the company.
- Monthly health & wellness
Skills
Social Media Engagement
Community Management
Content Creation
Customer Relationship Management
Event Planning
Social Listening
Team Leadership
Influencer Relations
Everyday Robots
Develops adaptable robots for everyday tasks
About Everyday Robots
Everyday Robots develops versatile helper robots designed to assist with everyday tasks in homes and workplaces. These robots utilize advanced machine learning techniques to learn and adapt to new environments and tasks, allowing them to perform a variety of functions such as cleaning and organizing. Unlike traditional industrial robots that are limited to single-purpose functions, Everyday Robots focuses on creating adaptable robots that can handle multiple tasks. The company targets both consumers and businesses looking to improve productivity by automating mundane activities. Their goal is to enhance quality of life and efficiency by freeing up time for individuals and organizations. Everyday Robots employs a business model that includes direct sales, leasing options, and subscription services for software updates, ensuring a steady income while providing flexibility to clients.
Mountain View, CaliforniaHeadquarters
2014Year Founded
VENTURE_UNKNOWNCompany Stage
Robotics & Automation, AI & Machine LearningIndustries
51-200Employees