Communications Specialist (AU Offshoring, Hybrid) at Connectly

Mandaluyong, Metro Manila, Philippines

Connectly Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
N/AIndustries

Requirements

  • Bachelor’s degree in Communications, Marketing, Journalism, or a related field
  • At least 3-5 years’ experience in corporate communications within a local or multinational company
  • Excellent verbal and written communication skills
  • Strong knowledge of internal communications, crisis communications, project management, and executive communications
  • Excellent writing, editing, and proofreading skills with the ability to adapt tone and style for different audiences and channels
  • Strong stakeholder management and cross-functional collaboration skills
  • Experience in employee engagement, event communications, or change management (Nice to Have)

Responsibilities

  • Develop, write, and deliver a wide range of corporate communication materials, including newsletters, leadership messages, employee stories, announcements, and company-wide content for both internal and external audiences
  • Drive and support internal communication campaigns that align with the company’s vision, strategy, culture, and engagement priorities
  • Manage and optimize communication channels (e.g. email newsletters, digital screens, employee portals, Teams channels) to ensure consistency, clarity, and timeliness
  • Ensure all communications are accurate, leadership-approved, and aligned with the company’s tone, branding, and policies
  • Collaborate with cross-functional teams and business units to promote key initiatives while maintaining quality, consistency, and governance
  • Support corporate events and initiatives (e.g. employee engagement programs, town halls and recognition programs) through content development and communications planning
  • Apply sound judgment and professionalism when handling sensitive information, confidential, or employee/client related information
  • Adhere strictly to communication standards and protocols, ensuring consistency and minimizing the risk of miscommunication

Skills

Key technologies and capabilities for this role

internal communicationscrisis communicationsproject managementexecutive communicationswritingeditingproofreadingstakeholder managementcross-functional collaborationemployee engagementevent communicationschange managementverbal communicationwritten communication

Questions & Answers

Common questions about this position

What is the salary for this Communications Specialist role?

This information is not specified in the job description.

Is this position remote or hybrid, and where is it located?

The role offers a hybrid work setup located at the Mega Tower, EDSA, Metro Manila.

What skills are required for the Communications Specialist position?

Required skills include excellent verbal and written communication, strong knowledge of internal communications, crisis communications, project management, and executive communications, excellent writing, editing, and proofreading skills, and strong stakeholder management and cross-functional collaboration skills.

What benefits does ConnectOS offer for this role?

Benefits include hybrid work setup, medical, dental coverage and life insurance from day 1, paid vacation and sick leave with quarterly sick leave conversion, competitive salary package and annual appraisal, financial assistance program, mandatory government benefits and 13th month pay, complimentary sleeping quarters and coffee, complimentary office fitness and wellness facilities, regular company events, work-life balance, and career growth opportunities.

What makes a strong candidate for this Communications Specialist role?

A strong candidate will have a Bachelor’s degree in Communications, Marketing, Journalism, or related field, at least 3-5 years’ experience in corporate communications, and the listed key skills including excellent communication, writing, editing, and stakeholder management.

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$33.7MTotal Funding
SERIES_BCompany Stage
Consumer Software, AI & Machine Learning, Consumer GoodsIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.
Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.
Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.
The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.
Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.
The platform's AI-driven personalization boosts conversion rates and customer satisfaction.
Connectly.ai's multilingual support enhances global customer engagement and market reach.

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