Commercial Support Administrator at Ada

Manchester, England, United Kingdom

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, FinanceIndustries

Requirements

Intermediate Excel and analytical skills
Exceptional attention to detail
Confident communicator with the ability to influence and engage at all levels
Strong relationship-building skills
Excellent organisational and time management abilities
Ability to prioritise workload effectively
Conscientious administrator mindset
Positive approach to problem solving
Strong teamwork skills

Responsibilities

Accurately process requests from the Trading team
Deliver excellent customer service to a wide range of internal stakeholders
Build effective working relationships
Work collaboratively in a fast-paced team environment
Provide analytical support through clear, established processes

Skills

Excel

Analytical skills

Communication

Relationship building

Organisational skills

Time management

Prioritisation

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

Land your dream remote job 3x faster with AI

Try Jobo Free