[Remote] Commercial Strategy & Category Manager at Thumbtack

Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Home Services, Marketplace, Consumer ServicesIndustries

Requirements

3-5+ years in Management Consulting, Business Operations, GTM/Business Strategy, Business Development, Category Management, or similar roles
Experience working in technology, marketplace, online retail, or platform businesses; ideally scaling or optimizing category-level performance
Demonstrated ability to lead projects and align diverse teams toward shared goals
Versatile problem-solver who thrives on tackling complex challenges and driving meaningful initiatives
Ability to bring structure to ambiguity and turn big ideas into scalable programs
Strong collaboration and curiosity, partnering with Product, Marketing, GTM, Finance, Operations, and Support, influencing without direct authority
Ability to identify opportunities and support execution of priorities
Capability to apply a category lens to meet segment needs and translate insights into recommendations for merchandising and performance improvements

Responsibilities

Cross-Functional Collaboration: Work closely with Product, Operations, Marketing (and more!), mobilizing teams without direct authority to deliver measurable improvements
Category Insights & Growth: Drive category-level growth by analyzing performance data and industry trends, identifying new opportunities, developing strategies, and operationalizing initiatives end-to-end. Prioritize initiatives with the highest impact & stay agile as priorities shift
Executive-Ready Communication: Craft clear, compelling analyses and materials that can be adapted for leadership audiences. Build confidence presenting your work to cross-functional partners and contributing to larger team presentations
Industry Expertise: Build deep knowledge of the Home Services industry to bring context, empathy, and sharper insights to decision-making

Skills

Category Management

Commercial Strategy

Cross-Functional Collaboration

Strategic Planning

Business Development

Growth Initiatives

Market Analysis

Partnership Management

Go-to-Market Strategy

Product Initiatives

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$680.3MTotal Funding

DEBTCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Paid Holidays

Phone/Internet Stipend

Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.

Dependency on RentRedi partnership may risk customer acquisition dynamics.

Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.

The platform offers personalized guidance and cost estimates for various home services.

Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.

$75 million financing boosts technology investment and service expansion.

Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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