Commercial Relationship Manager at Fifth Third Bank

Kansas City, Missouri, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Bachelor's or Master's degree in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred
Minimum of 6 years Commercial Banking experience, at least 5 years of sales experience preferred
Formalized commercial credit training or equivalent credit experience required
Underwriting experience
Strong understanding of credit, commercial products, and financial statement analysis
Extensive knowledge and experience working with high revenue, more complex relationships
Ability to lead and coordinate with One Bank Partners to create and implement relationship strategies

Responsibilities

Work independently to identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, and referral sources
Develop and implement a business plan to achieve financial goals and qualitative measures
Work closely with Fifth Third internal partners to deepen existing relationships and acquire new prospective relationships
Attend community and/or specific industry forums, conferences, and/or meetings to broaden relationship networks, referral sources, and deepen knowledge of trends, practices, services, and the competitive landscape
Work with product partners (Treasury Mgmt., Capital Markets, Wealth Mgmt., etc.) to analyze, evaluate, and develop a tailored relationship strategy for each client or prospect, maximizing bank opportunity while considering risk and customer needs
Meet with customers regularly to enhance the trusted advisor relationship and ensure business needs are met
Utilize consultative sales skills, commercial playbook principles, and call reporting plans to enhance the client experience
Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports, and pipeline management
Analyze financial information to determine credit requests to pursue
Monitor customer financial performance, condition, and industry trends to ensure credit exposure is at acceptable risk and priced accordingly
Partner with Portfolio Managers and Credit Officers on credit requests and adhere to Portfolio Management guidelines (e.g., delinquencies, documentation, financial statement tracking, matured loans)
Solicit participation in public debt issuance for clients
Actively participate in community activities
Responsible and accountable for risk management by exchanging ideas, elevating concerns, following policies, and ensuring positive customer experiences within the Bank's risk appetite

Skills

Key technologies and capabilities for this role

business developmentcredit analysisfinancial statement analysiscommercial lendingtreasury managementcapital marketsrelationship managementrisk managementportfolio management

Questions & Answers

Common questions about this position

What is the salary or compensation for the Commercial Relationship Manager role?

This information is not specified in the job description.

Is this Commercial Relationship Manager position remote or does it require office presence?

This information is not specified in the job description.

What key skills are required for the Commercial Relationship Manager position?

The role requires a strong understanding of credit, commercial products, and financial statement analysis, extensive knowledge of high revenue complex relationships, consultative selling skills, and proficiency in using the Bank's CRM system.

What does the company culture look like at Fifth Third Bank for this role?

The culture emphasizes accountability for risk management, always doing the right thing for customers and colleagues, driving positive customer experiences, and active participation in community activities.

What makes a strong candidate for the Commercial Relationship Manager role?

Strong candidates can work independently to develop profitable client relationships, create tailored relationship strategies with product partners, leverage centers of influence and referral sources, and actively participate in community and industry events.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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