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Commercial Parts Pro
at
Advance Auto Parts
Rockville, Maryland, United States
Apply Now
Not Specified
Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)
Experience Level
Full Time
Job Type
Unknown
Visa
Automotive, Retail
Industries
Requirements
High school diploma or GED
ASE P2 certified or ASE ready equivalent (ASE certification preferred)
Minimum of 3 years of prior automotive parts experience preferred
Proven sales ability with experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Parts and automotive system knowledge
Ability to source parts from numerous places (special order, FDO, second source, etc.)
Advanced selling skills for commercial customers
Speak and write English (Spanish a plus); effective communication, listening, and problem-solving skills
Ability to read and interpret documents (safety rules, operating instructions, parts catalogs, procedure manuals)
Understand and execute instructions in written, oral, or diagram form
Successfully complete Parts Knowledge Assessment
Basic math skills (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills and ability to multi-task
Understand commercial profitability concepts (competition, market opportunities, customer prioritization)
Ability to work assortment of days, evenings, and weekends
Friendly communication, safety knowledge, operate inventory systems, store equipment, POS, and parts lookup systems
Responsibilities
Maintain commercial customer relationships
Provide GAS2 selling experience to commercial customers
Achieve personal/store sales goals and service objectives
Provide day-to-day supervisory support for Team Members
Collaborate with GM on coaching and developmental needs for Team Members
Dispatch drivers ensuring delivery standards are achieved
Maintain commercial stocking programs
Build and maintain a network of second source suppliers
Maintain core bank and commercial returns
Maintain commercial credit accounts
Partner with GM to ensure proper driver coverage
Skills
automotive parts knowledge
ASE P2 certified
inventory systems
POS systems
parts lookup systems
sales skills
customer relationship management
driver dispatch
special order sourcing
commercial stocking programs
problem solving
Advance Auto Parts
Website
About Advance Auto Parts
N/A
Headquarters
N/A
Year Founded
N/A
Company Stage
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