Commercial Counsel

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta’s co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

Responsibilities

• Negotiate, draft, and manage a broad range of commercial agreements, including MSAs, NDAs, SOWs, order forms, and reseller agreements.
• Partner with cross-functional teams (Sales, Finance, Product, InfoSec) to streamline the contract lifecycle and support business objectives.
• Provide practical legal advice on data privacy (including GDPR, CCPA, and other global frameworks), security, and customer compliance matters.
• Build and refine internal playbooks, templates, and processes to improve speed and consistency in deal execution.
• Help drive compliance, policy development, and legal operations initiatives.
• Support a wide variety of legal matters beyond commercial work, including vendor agreements, product counseling, employment, and corporate governance as needed.

Qualifications

• J.D. from an accredited law school and admitted to practice in at least one U.S. jurisdiction.
• 2–5 years of legal experience, with a strong foundation in negotiating complex commercial technology agreements; in-house experience at a SaaS or AI company preferred.
• Deep understanding of data privacy and regulatory frameworks affecting tech businesses.
• Exceptional communication and interpersonal skills, with a practical, business-minded approach.

Application Instructions

• Not specified in the provided text.

Company Information

• Mission: To turn every customer conversation into a competitive advantage.
• Industry: Artificial Intelligence (AI)
• Notable Investors: Andreessen Horowitz, Greylock Partners, Sequoia
• Notable Customers: Intuit, Cox Communications, Hilton, Carmax