Commercial Contracts Specialist

Ireland

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Communications Technology, SoftwareIndustries

Requirements

Candidates must possess a Bachelor's degree and at least 4 years of experience as a Contracts Administrator, Contracts Manager, or Contracts Paralegal. Proficiency in independently drafting and negotiating NDAs and order forms is required, along with experience using commercial contracting tools such as Salesforce, Conga, Microsoft Office Suite, Google Suite, DocuSign, and Adobe Acrobat Pro. Outstanding written and verbal communication skills, strong attention to detail, a customer-first attitude, and a process-minded orientation are essential. The ability to work in a fast-paced, ever-changing environment with minimal supervision is also necessary.

Responsibilities

The Commercial Contracts Specialist will serve as the first point of contact for commercial contracts-related education and process guidance to GTM and Telecom Carrier Relations colleagues. They will review and vet a high volume of requests for legal support, negotiate NDAs independently, and draft non-standard contractual terms into order forms with minimal supervision. This role involves being an operational expert on Twilio’s contracting processes, contributing to the Center of Excellence Playbook, and supporting ad-hoc operational projects across multiple legal functions.

Skills

Commercial Contracts

Legal Operations

Go-To-Market (GTM)

Sales Support

Partner Support

Telecom Carrier Relations

NDAs

Order Forms

Contract Negotiation

Legal Document Drafting

Process Guidance

Compliance

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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