Responsibilities

The Commercial Account Executive will be responsible for prospecting and closing new business across the North East Region of the US, identifying, nurturing, and closing opportunities with both new and existing customers, managing forecasts and tracking customer data. They will articulate the value of Grafana Cloud and Grafana Enterprise, work with customers during the trial phase, hand off a strong relationship to the Customer Success team, meet and exceed individual quarterly and annual sales goals, manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations), cultivate sales through outbound prospecting and inbound leads, manage quote creation, order processing, and day-to-day customer requests, and become an expert in managing their sales pipeline in Salesforce.