Commercial Account Executive, Acquisition (Remote, North East)

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: $160,000 - $210,000 OTE (in the United States)

Grafana Labs is seeking a Commercial Account Executive to drive new business across the North East Region of the US. This role involves prospecting, nurturing, and closing opportunities with both new and existing customers, managing forecasts, and tracking customer data. A consultative sales approach is highly valued – understanding customer needs before presenting solutions. You’ll play a key role in articulating product value, guiding customers through trials, and establishing strong relationships with the Customer Success team. Experience in a technical field and prior sales of technical products are preferred.

Responsibilities

• Meet and exceed individual quarterly and annual sales goals.
• Conduct outbound prospecting to identify and engage new customers.
• Manage the entire sales process, including:
  • Prospecting
  • Sales meetings
  • Product demonstrations
  • Proofs of concept
  • Proposal creation
  • Negotiation
• Cultivate sales through outbound prospecting and inbound leads.
• Develop a deep understanding of the value of both Grafana Cloud and Grafana Enterprise.
• Maintain expertise in managing the sales pipeline within Salesforce.
• Handle quote creation, order processing, and daily customer requests.

Requirements

• 3+ Years of Experience in Infrastructure Technology Sales
• Proven history of consistent goal achievement in a competitive sales environment (top 10% performer).
• Energetic, upbeat, entrepreneurial, and tenacious team player.
• Adaptable and demonstrated experience in high-velocity technology companies.
• Experience using Salesforce.
• Familiarity with open-source technology is a significant advantage.
• Excellent communication skills across all channels (in-person, online, and in writing), with the ability to build strong working relationships virtually and in person.
• Experience with Command of the Message and MEDD(P)ICC is ideal.

Company Information

About Grafana Labs: More than 20 million users worldwide rely on Grafana, the open-source visualization tool, to monitor everything from beehives to climate change in the Alps. Grafana Labs also helps over 3,000 companies – including Bloomberg, JPMorgan Chase, and eBay – manage their observability strategies with the Grafana LGTM Stack.

Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.