Commercial Account Executive - West Coast Region

Employment Type: Full-time

Location Type: On-site (Colorado or Texas)

Position Overview

Grafana Labs is seeking a motivated Commercial Account Executive to drive new business growth across the West Coast Region of the United States. You will be responsible for identifying, nurturing, and closing opportunities with both new and existing customers. This role emphasizes a consultative sales approach, focusing on understanding customer needs before presenting product solutions. Your expertise will be crucial in articulating the value of Grafana's products, guiding customers through the trial phase, and ensuring a smooth handover to the Customer Success team. A technical background and prior experience selling technical products are highly preferred.

Responsibilities

• Meet and exceed individual quarterly and annual sales goals.
• Conduct outbound prospecting to acquire net-new customers.
• Manage all facets of the sales process, including prospecting, sales meetings, product demonstrations, proofs of concept, proposal development, and negotiations.
• Cultivate sales through a combination of outbound prospecting and inbound lead follow-up.
• Clearly understand and effectively communicate the value proposition of both Grafana Cloud and Grafana Enterprise.
• Maintain and manage the sales pipeline diligently within Salesforce.
• Handle quote creation, order processing, and address day-to-day customer requests.

Requirements

• Minimum of 3 years of experience in Infrastructure Technology Sales.
• Proven track record of consistent goal achievement in a highly competitive sales environment (demonstrated top 10% performance).
• Possess an energetic, upbeat, entrepreneurial, and tenacious team-player attitude.
• Demonstrate adaptability and experience working within high-velocity technology companies.
• Proficiency in using Salesforce.
• Familiarity with open-source technology is a significant advantage.
• Excellent communication skills across all channels (in-person, online, written) and the ability to build strong working relationships both in-person and virtually.
• Experience utilizing Command of the Message and MEDD(P)ICC methodologies is ideal.
• Must be located in Colorado or Texas.

Compensation & Benefits

• OTE Compensation Range (US): $160,000 - $210,000. Actual compensation will be determined by level, experience, and skillset assessed during the interview process.
• Benefits include equity, bonus (if applicable), and other benefits detailed on our careers page.
• Compensation ranges are country-specific. If applying from a different location, your recruiter will discuss your specific market's pay range & benefits.

About Grafana Labs

Grafana Labs is the company behind Grafana, the world's leading open-source visualization tool with over 20 million users globally. Our dashboards are used to monitor diverse systems, from beehives to climate change research. Grafana Labs empowers over 3,000 companies, including major financial and technology firms, to manage their observability strategies with the Grafana LGTM Stack. This stack includes Grafana Cloud (fully managed) and Grafana Enterprise Stack (self-managed), featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

For more information about our perks and benefits, please visit our careers page.

Equal Opportunity Employer

At Grafana Labs, we are committed to building a diverse and inclusive workplace where talented individuals can thrive. We encourage applications from candidates who are excited about this role, even if their experience doesn't perfectly match every qualification.

We recruit, train, compensate, and promote individuals without regard to race, religion, color, national origin, gender, disability, age, veteran status, or any other characteristics that make us unique. We believe our differences foster innovation and strength.