[Remote] Commercial Account Executive | Acquisition | Bengaluru, India | Expressions Of Interest at Grafana Labs

India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, Observability, SaaSIndustries

Requirements

2+ Years of experience in infrastructure and / or cloud technology sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Professional fluency in English (both written and spoken)
Familiarity with open source technology is a significant advantage
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
Ideally from a technical background and have sold technical products before
Based in Bengaluru, India

Responsibilities

Meet and exceed individual quarterly and annual sales goals
Outbound prospecting into net-new customers
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
Identify, nurture and close opportunities with new customers
Manage forecasts and track customer data
Work with the customer during the trial phase and hand off a strong relationship to our Growth team

Skills

Key technologies and capabilities for this role

Outbound ProspectingConsultative SellingSales ForecastingCustomer Relationship ManagementTechnical SalesAccount Management

Questions & Answers

Common questions about this position

Is this role remote or based in an office?

The role is based in Bengaluru, India, and the company is remote-first.

What experience is required for this position?

Candidates need 2+ years of experience in infrastructure and/or cloud technology sales, a demonstrated history of consistent goal achievement as a top 10% performer, and professional fluency in English.

What is the company culture like at Grafana Labs?

Grafana Labs has a global collaborative culture with transparency, autonomy, and trust, thriving in an innovation-driven environment.

What salary or compensation does this role offer?

This information is not specified in the job description.

What makes a strong candidate for this Account Executive role?

Strong candidates have a technical background with experience selling technical products, are energetic, entrepreneurial team players with excellent communication skills, and excel in high-velocity environments.

Grafana Labs

Observability and monitoring solutions provider

About Grafana Labs

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.

New York City, New YorkHeadquarters

2014Year Founded

$783.2MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave

Health coverage

4% contribution match on our 401(k)

$1,500 learning and development stipend

Udemy subscription

Complimentary subscription to Headspace

Discounts on a wide variety of services, including entertainment, food, and fitness.

Remote Work Option

Global Employee Assistance Program

Risks

Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.

Recent critical security vulnerabilities could affect customer trust and adoption.

Rapid regional expansion may strain resources and impact service quality.

Differentiation

Grafana Labs offers a unique open-source observability platform with extensive customization.

The company provides both self-managed and fully managed observability solutions for diverse needs.

Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.

Upsides

Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.

The company surpassed $250M in annual recurring revenue with over 5,000 customers.

Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.

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