Comercial de servicios turísticos y discrecionales at Alma

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Turismo, Transporte, Movilidad, Servicios discrecionales, MICEIndustries

Requirements

Strong communication and influence skills
Enjoy working in a dynamic environment and taking on challenges
2 years of experience in direct sales or a commercial role, preferably in transport, tourism, or related sectors
English C1 level
Proficiency in MS365 and Google Suite
Availability to work weekends and/or holidays occasionally as per company operations

Responsibilities

Client acquisition and retention: actively identify and capture new clients (agencies, companies, public organizations, hotels, MICE events) to offer discretionary transport/mobility services; retain existing clients
Service promotion: effectively communicate the advantages and features of services, adapting the message to client needs and generating service quotes
Sales closing: convert client interest into direct sales, ensuring maximum client satisfaction
Relationship and service management: establish and maintain strong relationships with potential and recurring clients, ensuring high service levels; provide customer attention throughout the commercial and booking process
Collaboration: work closely with operations, traffic, billing, reservations, and other departments to ensure a seamless client experience
Activity reporting, collections, and billing: regularly report to the Commercial Director on sales, improvement opportunities, and client feedback

Skills

Captación de clientes

Fidelización de clientes

Promoción de servicios

Cierre de ventas

Gestión de relaciones

Atención al cliente

Generación de presupuestos

Cobros y facturación

Colaboración interdepartamental

Alma

Digital platform connecting clients with therapists

About Alma

Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.

New York City, New YorkHeadquarters

2018Year Founded

$214.5MTotal Funding

SERIES_DCompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Wellness Program

Home Office Stipend

Parental Leave

Paid Holidays

Unlimited Paid Time Off

Risks

Increased competition from platforms like Headway and SonderMind could impact Alma's market share.

Rapid expansion to 8,000 providers may challenge service quality and support.

Regulatory changes in telehealth reimbursement policies could affect Alma's business model.

Differentiation

Alma partners with insurance companies to make therapy more affordable for clients.

The platform offers a comprehensive suite of tools for therapists, including scheduling and billing.

Alma emphasizes client-therapist matching to ensure personalized and effective therapy sessions.

Upsides

Alma raised $130 million in Series D funding to expand its platform and services.

The decreasing stigma around mental health is increasing demand for Alma's services.

Alma's integration of AI can enhance client-matching algorithms and service delivery.

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