Comcast Business - Enterprise Sales Manager at Comcast

Plymouth, Massachusetts, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Maintains expertise on Company's products/services (Comcast Ethernet, Internet, Voice and TV services)
Excellent written and oral communications, interpersonal skills and planning and organizational skills
Ability to exercise independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance; able to work nights and weekends, variable schedule(s) and overtime as necessary
Understand Operating Principles and make them guidelines for job performance
Own the customer experience by putting customers first and providing seamless digital options
Be enthusiastic learners, users and advocates of company technology, products and services, especially digital tools
Win as a team by collaborating and being open to new ideas
Participate actively in the Net Promoter System through huddles and call backs

Responsibilities

Manage and monitor sales of integrated communication structure to enterprise customers (multi-site regional businesses, national accounts, 20-500 employees, medical and education institutions) to maximize revenues and meet objectives
Ensure optimal sales team staffing, training readiness, selection, development, appraisal and motivation of Enterprise Account Executives
Develop, plan and coordinate sales promotions and incentives to meet business goals
Ensure team and individual achievement of sales, quality goals and standards
Monitor employee performance, counsel, advise, address personnel/performance issues per company policy
Prepare, analyze and maintain records of sales and performance activities; ensure accurate forecasts of revenue and units
Design, implement and manage territory team structure; coordinate with internal teams for effectiveness and efficiency
Develop and implement best practices, lead by example, model Comcast Credo, Touchstones and Promise
Coach, develop, appraise and motivate sales representatives to exceed objectives; educate on sales planning tactics and ensure training compliance
Other duties as assigned

Skills

Enterprise Sales

Sales Management

Team Leadership

Sales Training

Performance Monitoring

Ethernet

Internet Services

Voice Services

TV Services

Account Management

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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