Comcast Business - Account Manager 3, Enterprise Direct Sales at Comcast

Silver Spring, Maryland, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Maintain excellent knowledge of Company's products/services, pricing practices, and selling skills
Ability to position and sell Company Business Class services across multiple organizational levels including C-level and Executive level personnel
Capability to manage existing revenue, sales opportunities, quota, funnels, and forecasts consistent with Region, Division, and Corp standards
Skills in strategic account management and financial sales leadership for mid-market customers

Responsibilities

Manage the cultivation, execution, and delivery of sales and services to local and regional accounts in the Enterprise and mid-market segment
Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities
Generate and close sales and revenue opportunities with new customers as assigned through leads and opportunities
Proactively and consistently engage customers to understand changing business needs and identify upselling/cross-selling and new product revenue growth opportunities
Prepare and conduct regular bill reviews with all customers; prepare and conduct quarterly business reviews (QBR) with key customers
Renew customer contracts to protect and grow existing revenue streams
Initiate and deliver proposed solutions to meet customer needs related to Advanced Voice, Metro Ethernet, ActiveCore, SD-WAN, Managed Router, and other Business Class products
Monitor customer usage and performance of connected products and services to proactively identify vulnerabilities and opportunities, and discuss with customers to maintain satisfaction
Serve as the primary escalation point for customer issues and coordinate with internal teams for resolution
Collaborate with Sales, Finance, and Operations leadership to develop account management plans and strategies for sales and retention
Develop, maintain, and lead cross-functional relationships with support groups (e.g., Construction, Project Management, Installation) to ensure timely project execution and escalate issues
Conduct quarterly business reviews (QBR) with key customers
Deliver annual customer revenue and retention objectives consistently

Skills

account management

sales leadership

strategic sales

revenue growth

customer retention

quarterly business reviews

quota achievement

sales closing

CRM

B2B sales

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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