Credit & Collections Specialist
Platform Science- Full Time
- Junior (1 to 2 years)
Candidates should possess at least two years of experience in accounts receivable and collections roles, demonstrate strong communication skills with both team members and customers, and possess intermediate proficiency in MS Office and Excel. Experience with NetSuite and Salesforce is considered a plus, and detail-oriented individuals with exceptional problem-solving skills are desired.
The Collections Analyst will maintain accurate records and reporting on all collection activities, run aging reports, monitor accounts for overdue payments daily, research and contact clients regarding overdue payments via email and phone, update customer records and collection efforts in NetSuite weekly, report on collection activity to management weekly, reconcile customer payments, open OR and AREs in Salesforce, review and update escalation reporting, and assist with accounting activities for company integrations.
Digital solutions for government agencies
Granicus provides digital solutions specifically designed for government agencies and public sector organizations. Their software products help improve the efficiency and transparency of government operations. Granicus offers a variety of tools, including platforms for managing public meetings, live streaming legislative sessions, and facilitating citizen engagement and feedback. These solutions enable government entities to communicate better with citizens and deliver services online more effectively. Unlike many competitors, Granicus focuses exclusively on the GovTech market, catering to a wide range of clients from federal to local government levels. The company's goal is to enhance public engagement and streamline government processes through technology, generating revenue primarily through subscription-based services and professional support.