Workday Student Senior Principal Consultant - Records and Advising
Cognizant- Full Time
- Junior (1 to 2 years)
Strata Information Group
Candidates must have five or more years of experience working directly with the Colleague Student Accounts Receivable module at a college or university, demonstrating expertise in streamlining student billing, payment processing, refund disbursement, and collections. They should possess the ability to troubleshoot technical and functional issues within the Colleague Student Accounts Module, along with exceptional oral and written communication skills and a proven customer service approach. Furthermore, candidates should be highly self-directed with solid problem-solving expertise and experience developing reports to support student accounts, including aging reports, billing summaries, and payment reconciliations, and be able to communicate user requirements to the technical support team.
The Colleague Consultant will provide Colleague implementation support, including training, functional consulting, and technical support at client sites, analyze current business processes related to student billing, payments, refunds, and collections, making suggestions to utilize technological tools to improve efficiency and compliance, and work closely with stakeholders, including student accounts and financial aid personnel, to understand their requirements, challenges, and objectives, collaborating on solutions that align with institutional policies and regulations. The role also involves staying current on industry best practices and advancements in Ellucian Colleague and student account technology, proposing and implementing continuous improvements to optimize the utilization of the Colleague Student Accounts Receivable module, and coordinating with internal teams and external stakeholders to ensure successful project delivery within defined timelines.
Cybersecurity consulting for higher education institutions
Strata Information Group provides cybersecurity consulting services specifically for higher education institutions. They offer services like penetration testing to identify IT vulnerabilities and compliance audits to ensure adherence to regulations such as the California Consumer Privacy Act. Their SIGConnect 365 platform supports IT professionals by providing resources for skill enhancement and industry knowledge. The company aims to strengthen the cybersecurity posture of educational institutions through tailored solutions and long-term client relationships.