Colleague Consultant - Student Accounts Receivable

Position Overview

• Location Type: Remote
• Employment Type: Part-time
• Job Type: Consultant

Summary: SIG is seeking experienced professionals for part-time Ellucian Colleague Student Accounts Receivable Consultant opportunities. These positions offer the potential for future full-time opportunities. The consultant will provide expertise in implementation, troubleshooting, and process improvement within the Ellucian Colleague Student Accounts Receivable module, working directly with clients.

Responsibilities

• Provide Colleague implementation support, including training, functional consulting, and technical support at client sites.
• Analyze current business processes related to student billing, payments, refunds, and collections.
• Make suggestions to utilize various technological tools to improve efficiency and compliance.
• Work closely with stakeholders, including student accounts and financial aid personnel, to understand their requirements, challenges, and objectives.
• Collaborate on solutions that align with institutional policies and regulations.
• Stay current on industry best practices and advancements in Ellucian Colleague and student account technology.
• Propose and implement continuous improvements to optimize the utilization of the Colleague Student Accounts Receivable module.
• Coordinate with internal teams and external stakeholders to ensure successful project delivery within defined timelines.

Required Qualifications

• Five or more years working directly with the Colleague Student Accounts Receivable module at a college or university.
• Experience implementing the Colleague Student Accounts Receivable module.
• Demonstrated expertise using Colleague to streamline student billing, payment processing, refund disbursement, and collections.
• Ability to troubleshoot technical and functional issues within the Colleague Student Accounts Module.
• Exceptional oral and written communication skills and a proven customer service approach.
• Highly self-directed with solid problem-solving expertise.
• Experience developing reports to support student accounts, including aging reports, billing summaries, and payment reconciliations.
• Ability to communicate user requirements to the technical support team.

Company Information

SIG values client satisfaction, integrity, and expertise in higher education. We embrace diversity, collaboration, and personal growth in our inclusive environment. SIG has been a trusted partner to over 1,000 higher education institutions globally since our inception in 1988. Our solution sets include Strategy & Optimization Consulting, Enterprise Applications Implementation and Managed Services, Data Services, and Cybersecurity.