[Remote] Accounts Receivable Analyst at GitLab

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, DevSecOps, AIIndustries

Requirements

The Accounts Receivable Analyst should have experience managing AR portfolios valued between $15-25 million. Familiarity with third-party billing portals like Ariba, Coupa, and Taulia is required. Proficiency in using Zendesk for ticket management and Tesorio for task management and dunning notices is necessary. Experience with subscription billing is also a requirement.

Responsibilities

The Accounts Receivable Analyst will manage an assigned AR portfolio, aiming to maintain 75% current AR aging, sub-65-day DSO, and less than 3% AR over 91 days past due. Responsibilities include managing Zendesk tickets, collecting on assigned accounts, and utilizing Tesorio for task management and dunning. The analyst will oversee customer cash on account, conduct portal customer reviews, and perform bad debt review and analysis. They will also manage accounts on third-party billing portals, handle auto-pay and support hold accounts, create GitLab issues and Wiki pages, and act as the first point of contact for customer disputes and escalations.

Skills

Accounts Receivable

Zendesk

Tesorio

Dunning Notices

Cash Application

Financial Analysis

Bad Debt Analysis

AR Aging

Days Sales Outstanding (DSO)

GitLab

Unified DevOps platform for software development

About GitLab

GitLab offers a DevOps platform that simplifies the software development process by providing a single application for collaboration, visibility, and speed. The platform integrates various tools needed for software development, which helps teams manage their projects more efficiently without juggling multiple tools. This allows companies to concentrate on enhancing their products instead of spending too much time on builds. GitLab serves a wide range of clients, including large corporations from different industries, demonstrating its versatility. The company operates on a subscription-based model, where clients pay for access to the platform, which includes features for continuous integration and deployment. GitLab also provides free trials and regularly updates its platform to deliver ongoing value to its users. By customizing its offerings and partnering with other technology providers, GitLab aims to enhance its ecosystem and drive revenue.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$421.8MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Spending Company Money

Equity Compensation

Life Insurance

Financial Wellness

Paid Time Off

Growth and Development Benefit

GitLab Contribute

Business Travel Accident Policy

Immigration

Employee Assistance Program

Incentives

All-Remote

Part-time contracts

Meal Train

Fertility & Family Planning

Parental Leave

Risks

AI-powered coding assistants like Claude pose a competitive threat to GitLab's platform.

Potential sale to Datadog may lead to strategic shifts misaligned with customer expectations.

Integration of Oxeye may distract from GitLab's core DevOps offerings.

Differentiation

GitLab offers a unified DevOps platform, reducing complexity in software development.

The platform integrates tools for collaboration, visibility, and speed, enhancing development processes.

GitLab's open-source model fosters continuous innovation with a large developer community.

Upsides

Acquiring Oxeye enhances GitLab's cloud security, appealing to security-conscious enterprises.

Partnership with Ooredoo Kuwait expands GitLab's influence in the telecommunications sector.

Potential sale to Datadog could create strategic synergies and expand market reach.

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