Collaboration Tools Engineer

Employment Type: Full-time Location Type: Remote, India Shift Timing: 12:00 PM to 9:00 PM IST

Position Overview

CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations. Since 2011, our mission has been to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe, and their lives moving forward. We are a mission-driven company that cultivates a culture of flexibility and autonomy, empowering every CrowdStriker to own their careers. We are seeking talented individuals with limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, community, and each other. The future of cybersecurity starts with you.

About the Role

We are seeking a skilled Collaboration Tools Engineer to manage and optimize CrowdStrike's portfolio of collaboration platforms serving over 12,000 employees globally. This role is responsible for administering and securing multiple enterprise tools, including Asana, Miro, Box, Dropbox, Kaltura, NextUp.AI, and SmartSheet. As a collaboration platform specialist, you will ensure platform reliability, security compliance, and seamless integration with our identity and security frameworks. The ideal candidate will combine broad platform expertise with strong security knowledge and excellent multi-tasking abilities.

Responsibilities

Platform Administration

• Manage multiple collaboration platforms:
  • Project Management: Asana, SmartSheet
  • Content Collaboration: Box, Dropbox
  • Visual Collaboration: Miro
  • Media Management: Kaltura
  • AI Collaboration: NextUp.AI
• Configure platform settings and policies
• Implement security controls
• Maintain user lifecycle management

Security Implementation

• Configure access controls and permissions
• Manage sharing settings and policies
• Monitor security compliance
• Support security incident response

Integration Management

• Maintain Okta integrations
• Implement automated provisioning
• Configure SSO across platforms
• Support API integrations
• Manage platform connections

Platform Optimization

• Optimize platform configurations
• Implement best practices
• Monitor platform usage
• Drive user adoption
• Enhance user experience

Requirements

Experience

• 5+ years of SaaS platform administration.
• 3+ years of enterprise collaboration tools experience.
• Strong security implementation background.
• Experience with identity integration.
• Track record of multi-platform support.

Primary Platforms

• Asana Enterprise
• Miro Enterprise
• Box Enterprise
• Dropbox Enterprise
• SmartSheet Enterprise
• Kaltura
• NextUp.AI

Technical Skills

• SSO/SAML
• REST APIs
• PowerShell/Python
• Identity Management
• Security Controls

Core Competencies

• Multi-platform expertise
• Security awareness
• Problem-solving ability
• Communication skills
• Project management
• Platform Operations
• Environment administration
• Security implementation
• Performance monitoring
• User management
• License optimization

Security Controls Focus

• Access management
• Sharing controls
• Security monitoring
• DLP implementation
• Compliance maintenance

Service Management Focus

• Platform configuration
• Integration management
• Support escalation
• Change management
• Documentation maintenance

Bonus Points

• Project management certification
• Security certifications
• Identity platform experience
• Automation expertise
• Change management experience
• Cost optimization experience
• Training development skills

Benefits of Working at CrowdStrike

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities