Operations Specialist
Asset LivingSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Ability to lead and develop teams through teaching, training, active listening, touring stores, providing feedback, and TourtoTeach methods
- Strong communication and collaboration skills with all levels of associates on store operations, technology, business initiatives, merchandising, and company direction
- Capability to introduce and lead company change efforts, provide clear expectations, guidance for business solutions, and communicate business objectives
- Expertise in modeling and demonstrating exceptional customer service standards, following the One Best Way (OBW) service model
- Experience managing customer service initiatives (e.g., store of the community, community outreach), resolving customer needs/complaints/issues, developing action plans, and providing process improvement leadership
- Proficiency in driving financial performance by reviewing P&L statements, managing budgeting, forecasting, expense control, merchandise presentation, seasonal transitions, inventory flow, operational processes, and mitigating shrink
- Skills in providing supervision and development for hourly associates, including hiring, training, mentoring, assigning duties, setting expectations, recognition, promoting belonging mindset, and recruiting
- Ability to coordinate and oversee job-related activities, develop stakeholder relationships, support plans/initiatives, identify goals/objectives, build accountability, measure progress, address improvements, demonstrate adaptability, and promote continuous learning
- Knowledge of company policies, procedures, mission, values, ethics, integrity, Open Door Policy, and ability to implement action plans and provide guidance
- Commitment to Respect the Individual: building high-performing teams, embracing differences, creating belonging culture, working collaboratively, building relationships, communicating with impact, attracting/retaining talent, empowering/developing talent, recognizing contributions
- Commitment to Act with Integrity: maintaining/promoting integrity/ethics/compliance, modeling Walmart values, holding accountable, supporting regenerative goals, creating belonging, eliminating waste, participating in local giving, acting selflessly
Responsibilities
- Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, TourtoTeach, communicating/collaborating on operations/technology/initiatives/merchandising/direction, leading change, providing expectations/guidance, implementing solutions, communicating objectives
- Model/demonstrate customer service standards via OBW, manage/support initiatives (e.g., community programs), resolve customer issues, develop/implement action plans for deficiencies, provide process improvement for high-quality experience
- Drive financial performance/sales by reviewing P&L, managing budgeting/forecasting/expenses, ensuring merchandise presentation/seasonal transitions/inventory/operations, developing action plans to mitigate shrink and achieve sales/profit goals
- Supervise/develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, communicating consistently, promoting belonging, recruiting/developing for staffing/growth
- Coordinate/oversee job activities by developing stakeholder relationships, supporting plans/initiatives, identifying/communicating goals/objectives, building/measuring accountability/progress, addressing improvements, demonstrating adaptability, promoting learning
- Ensure compliance with policies/procedures, support mission/values/ethics/integrity via action plans, utilize Open Door Policy, provide direction/guidance on business processes/practices
Skills
Team Leadership
Training
Customer Service
P&L Analysis
Budgeting
Forecasting
Merchandising
Inventory Management
Process Improvement
Hiring
Mentoring
Change Management
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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